Scale & Admin Support - SW Aggregates
The Scale & Admin Support is responsible for the safe and accurate shipment of materials by operating scale systems, coordinating truck dispatch, and managing customer documentation. Additionally, the role provides administrative support including payroll, work orders, and PO creation while maintaining a safe and presentable work environment.
- On-site
- London, ON
- Posted Jul 29, 2026
- 1 position
Job summary
Join Amrize as a Scale & Admin Support - SW Aggregates and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you! ABOUT THE ROLE The Scale & Admin Support's primary objective is the successful and safe shipment of materials to the customer. This includes frequent communication with customers and haulers, processing remote tickets, verifying shipment details and coordinating the dispatch of materials to ensure a timely and safe delivery. Their second objective is providing the customer with a professional level of service by upholding Amrize Brand appearance and courteous communication. In addition to these objectives they will assist in PO creation, work orders, payroll, and other administrative duties. In addition to the core duties of their primary site, the Scale & Admin Support, they will be responsible for assisting with remote ticking of other sites within the market area, as assigned by the Customer Service & Front End Supervisor. WHAT YOU'LL ACCOMPLISH Scale Operations: Operate APEX system according to standard operating procedures to check/tare in trucks and produce weigh-bills/tickets for the shipment of goods in an accurate and timely manner (ie: no overloads). Collect documentation as per Front-End guideline for transport vehicles and transfers to the LM. Proactively communicate customer, transport and system issues with LM, sales and back-office to ensure timely resolution. Collect money for cash sales and reconciles against register as prescribed by control procedures. Dispatching: Follow the Dispatch Daily Checklist to identify, record, and communicate changes to Dispatch aiming to minimize delivery disruptions to the customer. The role will assign and coordinate trucks and personnel for deliveries, ensuring on-time and efficient use of resources. This includes planning routes, managing delivery schedules, and communicating with drivers and customers. This role requires strong communication, organizational, and problem-solving skills, along with a commitment to safety and customer service. Housekeeping: Practices good housekeeping principles in all areas of work including the scale house and yard. Ensure that the scale house and surrounding area is kept safe, presentable and functional. Administration: APEX, administer resale ticket entry into APEX system in a timely and accurate fashion according to standard operating procedures to meet or exceed established OPIs for customer on-time and accurate invoicing. PO creation, receiving, work orders, payroll, and other reporting as required through SAP. Customer Service: Provide assistance via phone or face-to-face contact with visitors and direct them to appropriate personnel for further assistance. Logistics: Where required, support the Logistics Manager by following the Load & Scale Policy and STP Policy programs. Reporting: Produce daily, weekly and monthly reports as prescribed by Standard Operating Procedures and Policies. Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviours. WHAT WE’RE LOOKING FOR Education: NA Additional Education Preferred: NA Field of Study Preferred: NA Required Work Experience: NA Required Training/Certifications: NA Required Technical Skills: Microsoft Office proficiency Travel Requirements: 10% Additional Requirements: The qualified personnel will have excellent computer skills and proficient in Excel. They will have experience working with customers / dispatching and having knowledge of the construction industry would be an asset, but not essential. They must work / communicate effectively as a member of a team, while being detail-oriented, thorough and accurate. The successful candidate will have a positive and optimistic attitude and can work well under pressure. Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Flexible Health & Dental benefits coverage for you and your dependents. A generous Pension Plan designed to support you through various stages of your career and life. Access to voluntary programs like RRSP and TFSA for future financial planning. Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges. Easy access to mental health and well-being support. Service recognition awards to celebrate your contributions. Perks & discounts on a variety of products and services. Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities. Financial support for new parents beyond statutory benefits. An inclusive and welcoming environment where everyone can be themselves. A collaborative work culture in a supportive and team-oriented work environment. Company-provided personal protective equipment ensuring your safety and comfort on the job. This posting is for an existing vacancy at Amrize Canada Inc Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
What you’ll do
The Scale & Admin Support is responsible for the safe and accurate shipment of materials by operating scale systems, coordinating truck dispatch, and managing customer documentation. Additionally, the role provides administrative support including payroll, work orders, and PO creation while maintaining a safe and presentable work environment.
Requirements
The ideal candidate must possess excellent computer skills, particularly in Microsoft Excel, and demonstrate strong communication and organizational abilities. While no specific education is required, experience in dispatching or the construction industry is considered an asset.
Benefits
• Health benefits • Dental benefits • Pension plan • RRSP • TFSA • Employee and Family Assistance Program • Mental health support • Service recognition awards • Discounts on products and services • Online learning platforms • Financial educational assistance • Parental leave financial support
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Scale operations
- Dispatching
- Microsoft Office
- Excel
- Customer service
- Data entry
- Logistics support
- Reporting
- Safety compliance
- Problem-solving
- Communication
- Organizational skills
- Time management
- SAP
- APEX system
- Optimism
- Salesforce Apex
- Administrative Functions
- Planning
- Microsoft Excel
- Mental Health
- Housekeeping
- Customer Service
- Computer Literacy
- Discounts And Allowances
- Sales
- Financial Planning
- Standard Operating Procedure
- Invoicing
- Problem Solving
- Learning Platforms
- Logistics Management
- Market Area
- Operations
- Personal Protective Equipment
- SAP Applications
- Team Oriented
- Environment Health And Safety
- Coordinating
- Detail Oriented
Job areas
- Administrative
- Logistics
- Construction
- Customer Service & Support
- Manufacturing
- Sales Support Administrator
- Logistics Coordinator
- Transport Clerks
- Logisticians
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
