3319 – Intermediate Salesforce Specialist

Toronto, ON
Hybrid
Posted Oct 9, 2026
1 position

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Employment type: Contract
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Configure and support Salesforce Sales Cloud functionality, including tasks, surveys, quizzes, articles, and complex audiences. Gather business requirements, translate them into Salesforce solutions, analyze data using Excel, Power BI, and SQL, and support stakeholders and ongoing process improvements.

Job details

3319 – Intermediate Salesforce Specialist Client: Rothmans, Benson & Hedges (RBH) Contract: 1 year, with possibility of extension Location: 1500 Don Mills Road, Toronto Work Arrangement: Hybrid – Monday to Wednesday onsite Hours: 40 hours per week Role Overview RBH is seeking an Intermediate Salesforce Specialist with strong hands-on Salesforce experience, primarily within Salesforce Sales Cloud, combined with experience managing complex audiences and strong data and analytical capabilities. The role is approximately 95% focused on Salesforce Sales Cloud and requires someone who can work directly with business stakeholders, understand their requirements, translate those requirements into Salesforce solutions, and configure the appropriate audiences and functionality. Key Responsibilities · Work extensively within Salesforce Sales Cloud. · Deploy and support Salesforce functionality including: o Tasks o Surveys o Quizzes o Articles · Manage complex audiences within Salesforce. · Gather and understand business requirements related to audiences, segmentation and Salesforce functionality. · Translate business requirements into Salesforce language, configurations and solutions. · Set up and maintain audiences based on defined business requirements. · Perform detailed data analysis using Microsoft Excel, Power BI and SQL. · Work with business and technical stakeholders to support Salesforce-related requirements and enhancements. · Support ongoing Salesforce processes and identify opportunities for improvements. Must-Have Qualifications · Strong hands-on Salesforce experience, with the majority of experience relevant to Salesforce Sales Cloud. · Hands-on experience deploying or working with Tasks, Surveys, Quizzes and Articles in Salesforce. · Experience managing complex audiences. · Demonstrated ability to gather and understand business requirements and translate them into Salesforce configurations. · Hands-on experience setting up audiences within Salesforce. · Deep analytical skills. · Strong hands-on Microsoft Excel experience. · Strong hands-on Power BI experience. · Strong hands-on SQL experience. · Strong communication skills with the ability to work between business and technical teams. Nice to Have · Experience with Salesforce Einstein / Salesforce AI solutions. · Experience with other AI solutions or AI-related projects. · Salesforce certifications. · Previous Salesforce Marketing Cloud experience would be an additional asset. Interview Process Candidates selected to proceed will complete 3 rounds of interviews.

What you’ll do

Requirements

Candidates need hands-on Salesforce Sales Cloud experience, including deploying relevant functionality and setting up complex audiences based on business requirements. Strong analytical skills and practical experience with Excel, Power BI, SQL, and communication across business and technical teams are required.