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Client Success Associate - Work From Home

  • Kelowna, British Columbia, Canada
  • Remote
  • Posted Oct 10, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week

Job summary

The associate will handle warm leads by conducting conversations with clients regarding financial-protection options. They are responsible for explaining benefit options, assisting with enrollment, and maintaining a consistent follow-up rhythm.

Job details

Looking for motivated people who want a remote career with upside — not another dead-end job. This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results. The work • Take requested conversations — no cold lists • Explain benefit options simply • Help clients enroll when it is a fit • Keep a clean follow-up rhythm You get • Remote work • A written process so you are not inventing the job • Coaching from people who have done the work • A path into leadership if you produce You should apply if you are competitive, coachable, and comfortable on camera. Skip this if you need constant supervision or hate talking to clients. Interviews are on Zoom. \n \n

What you’ll do

The associate will handle warm leads by conducting conversations with clients regarding financial-protection options. They are responsible for explaining benefit options, assisting with enrollment, and maintaining a consistent follow-up rhythm.

Requirements

Candidates must be competitive, coachable, and comfortable communicating on camera. The role requires the ability to work independently without constant supervision and a willingness to engage directly with clients.

Benefits

  • Remote work
  • Coaching
  • Leadership path

Listed skills

  • Communication · Preferred
  • Customer service · Preferred
  • Sales · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Communication
  • Customer service
  • Sales
  • Financial services
  • Follow-up
  • Coachable
  • Competitive
  • Video conferencing
  • Customer Success Management
  • Zoom (Video Conferencing Tool)
  • Customer Service
  • Financial Services
  • Leadership
  • Coaching
  • Video Conferencing

Job areas

  • Customer Service & Support
  • Sales
  • Finance & Accounting
  • Consulting
  • Client Success Associate
  • Client Service Representative / Associate
  • Inquiry Clerks
  • Customer Service Representatives

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