Virtual Member Services Associate
- Kingston, Ontario, Canada
- Remote
- Posted Oct 8, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.
Job details
Remote seat on a team that helps families understand and set up protection options. Flexible hours. Mentorship. Clear expectations. Offer 1. Purpose with a process — not vague “help people.” 2. Work from home. 3. A growth path if the numbers and the attitude are there. 4. Coaching instead of sink-or-swim. 5. Honest conversations only. No pressure theater. Bring • Communication skill • Self-management • Team habits • A spine — integrity is not optional Apply if you want the remote track and you will do the work. Interviews on Zoom. \n \n
What you’ll do
Help families understand and set up protection options. Maintain clear communication and team habits while working remotely.
Requirements
Candidates must possess strong communication skills, self-management abilities, and high integrity. You must be willing to work in a remote environment and follow established team processes.
Benefits
- Flexible hours
- Mentorship
- Coaching
Listed skills
- Communication · Preferred
- Teamwork · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Communication
- Self-management
- Teamwork
- Integrity
- Customer service
- Zoom (Video Conferencing Tool)
- Management
- Mentorship
- Coaching
- Honesty
Job areas
- Customer Service & Support
- Finance & Accounting
- Consulting
- Member Services Associate
- Unclassified Specialized Occupation
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