Business Analyst, IAM Governance/

Job#: 3050251 Job Description: Business Analyst, IAM Governance/ Location: Toronto, Ontario (Partial Remote) Role Overview We are seeking a Business Analyst to join a team focused on Identity & Access Governance (IAG), compliance, and reporting. This role acts as a bridge between business stakeholders and development teams, supporting the team’s platform for identity, entitlement, and access controls. The focus is on backlog governance, improving Agile/Scrum practices, stakeholder management, and delivering insightful reporting within the Identity Governance and Administration (IGA) space. Key Responsibilities Own and govern the business-as-usual (BAU) backlog, including intake, prioritization, tracking, and reporting. Translate validated business needs into clear, testable Jira stories with defined acceptance criteria. Facilitate Agile ceremonies, including backlog grooming and refinement sessions, to ensure work is sprint-ready. Act as a liaison between business stakeholders, service owners, product owners, and development teams. Manage audit and control-related requests, coordinating responses with internal and external teams. Develop and maintain dashboards and reporting on backlog health, throughput, readiness, and governance metrics. Proactively identify opportunities to improve IGA processes and backlog governance practices. Support modernization, continuous improvement efforts, and risk management reporting. Required Qualifications Experience: 3-7 years of experience in a role such as Business Systems Analyst, Business Analyst, or Information Security Analyst. Technical Skills: Knowledge of Identity & Access Management (IAM) or Identity Governance & Administration (IGA). Experience with Jira backlog management and Agile/Scrum methodologies. Proven ability to write user stories and acceptance criteria. Experience with demand lifecycle governance and stakeholder management. Experience supporting audit, compliance, or regulatory initiatives. Strong analytical and reporting skills. Preferred Qualifications Experience with SailPoint IdentityIQ. Experience with ServiceNow. Experience with Workday. Previous experience in the banking industry. Exposure to infrastructure access controls. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

The role focuses on governing the BAU backlog and translating business needs into Jira stories for Identity & Access Governance. It involves facilitating Agile ceremonies and acting as a liaison between stakeholders and development teams to ensure compliance and reporting.

Candidates need 3-7 years of experience as a Business or Information Security Analyst with strong knowledge of IAM/IGA and Agile methodologies. Proficiency in Jira and experience supporting audit or regulatory initiatives are required.

• On-demand training program • Certification prep • Technical and leadership courses/books/seminars • Certification discounts • Comprehensive benefits package

• JiraPreferred
• Risk ManagementPreferred
• ScrumPreferred
• ReportingPreferred
• AgilePreferred
• WorkdayPreferred
• Stakeholder ManagementPreferred

Identified from the job description. Confirm important requirements above.

• Identity & Access Management
• Identity Governance & Administration
• Jira
• Agile
• Scrum
• User Story Writing
• Acceptance Criteria
• Stakeholder Management
• Audit Compliance
• Reporting
• SailPoint IdentityIQ
• ServiceNow
• Workday
• Backlog Governance
• Risk Management

• Security & Safety
• Technology
• Consulting
• Data & Analytics
• Software

Minimum experience

5+ years

Apply by

Oct 8, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level