Network Services Lead

Job summary

Lead day-to-day enterprise network operations across wired and wireless networks, WAN, VPN, Azure networking, and Fortinet security, while setting standards and improving reliability, security, and scalability. Guide and develop network engineers, lead complex incident response and recovery, automate operational work, and coordinate with vendors and internal teams.

Job details

Job#: 3055142 Job Description: Network Services Lead Vancouver, BC | Calgary, AB | Edmonton, AB | Full-Time | Remote, with occasional office attendance About the Role Our client is hiring an Enterprise Network Lead to run the day-to-day health of its corporate network and take it forward. You'll own a connected environment of wired and wireless networks, WAN links, remote access VPN, Azure-based networking, and Fortinet security infrastructure. You'll advise IT leadership on network direction, push for consistent standards, and bring in new approaches where they make sense. This is a hands-on leadership role. You'll guide a team of network engineers, step in on the toughest incidents, and work alongside architecture, security, and cloud colleagues, external carriers, and internal business teams. The goal is a network that stays secure, dependable, and ready to scale. What You'll Do Direction and Standards Help IT leadership set the plan for network operations, including standards, policies, and ways of working that support security, uptime, and business needs Review performance data, service trends, risks, and new technologies to help decide where the team should focus Create and keep current the documentation, monitoring, and runbooks that keep service delivery consistent Running the Network Keep the network and communications environment available and performing well, and keep improving it Run the incident, problem, change, and recovery processes, and raise the quality of how the team delivers service Lead the response to complex outages, find the root cause, and make sure the fix holds Replace manual work with automation and build solutions that scale Technical Leadership Act as the senior technical authority for LAN/WAN, wireless, VPN, Azure networking, Fortinet security, and enterprise connectivity Guide, coach, and develop the network engineers on the team Vendors and Partners Manage relationships with internet providers, telecom carriers, and other third parties so connectivity stays reliable and service levels are met Work with infrastructure, cloud, security, and business teams to deliver network services that fit their needs Experience What You Bring 8+ years in enterprise network operations, with a background in infrastructure support and IT service management 5+ years leading or directing a network operations team in a large, complex environment Strong experience with network design, connectivity services, and security across on-premises and cloud environments Proven track record managing ISPs, telecom carriers, and other vendors, including service levels and escalations Solid grounding in structured incident, problem, and change management, with a focus on continuous improvement Experience supporting hybrid cloud environments, including Azure networking and business-critical services Technical Skills Hands-on experience with Fortinet firewalls (FortiGate), SD-WAN, and secure connectivity Working knowledge of cloud networking and how it connects to on-premises infrastructure People and Communication A record of leading, coaching, and growing technical teams Strong working relationships with vendors, service providers, and stakeholders Clear communication, sharp analysis, and sound judgment under pressure The ability to explain technical problems in terms of business impact and recommend next steps Work Setup Remote, with the option to visit your nearest office (Vancouver, Calgary, or Edmonton) when needed Compensation Competitive Salary Based On Experience. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

What you’ll do

Lead day-to-day enterprise network operations across wired and wireless networks, WAN, VPN, Azure networking, and Fortinet security, while setting standards and improving reliability, security, and scalability. Guide and develop network engineers, lead complex incident response and recovery, automate operational work, and coordinate with vendors and internal teams.

Requirements

Requires 8+ years of enterprise network operations experience and 5+ years leading or directing network operations teams in complex environments. Candidates should bring strong network design and security experience, hands-on Fortinet, SD-WAN, and Azure networking knowledge, vendor management expertise, and a record of leading teams and managing service processes.

Benefits

• Training
• Certification Preparation
• Technical And Leadership Courses
• Certification Discounts
• Professional Development Opportunities
• Comprehensive Benefits Package

Listed skills

• Network Design · Preferred
• VPN · Preferred
• Incident Management · Preferred
• Change Management · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Enterprise Network Operations
• Network Design
• LAN/WAN
• Wireless Networking
• VPN
• Azure Networking
• Fortinet Firewalls
• FortiGate
• SD-WAN
• Cloud Networking
• Incident Management
• Problem Management
• Change Management
• Network Security
• Vendor Management
• Team Leadership

Job areas

• Technology
• Management & Leadership
• Security & Safety

More jobs from Apex Systems