Business Development Supervisor

Job summary

Lead the new business life cycle by managing customer growth, community relationships, and strategic partnerships. Prepare economic evaluations and business cases to assess project feasibility while overseeing quality control for new business processes.

Job details

Job Posting: Supervisor, Business Development Requisition Number: S5-26 Application Deadline: Until Suitable Candidate is found. Apex Utilities Inc. is a provincially regulated natural gas distribution utility delivering safe and reliable natural gas service to over 85,000 residential, rural, commercial, and industrial customers in more than 90 communities across Alberta. Supporting Albertans since 1954, Apex operates over 21,000 km of natural gas pipelines and over 600 pressure and regulating stations through a network of 16 district offices. If you share our passion for these values and are eager to make a meaningful impact, we invite you to join our dedicated team. What You Will Do: As the Supervisor, Business Development, you will play a key leadership role in advancing Apex’s customer growth and community relationships. Reporting to the Manager, Business Development & Community Relations, you will help guide the full new business life cycle - from the first customer conversation through application intake, project evaluation, and customer support. This is a highly collaborative role for someone who enjoys building trusted relationships, translating opportunities into practical business cases, and helping customers navigate important decisions. In this position, you will lead work that connects customers, communities, and internal teams. You will build and maintain strategic relationships with new and existing customers, franchisees, and large-volume customers while supporting the planning and execution of customer contracts and franchise agreement processes. You will help identify emerging opportunities, nurture potential customers, and support strategic planning that contributes to sustainable customer growth. This role includes preparing economic evaluations, business cases, and related financial reporting to help assess project feasibility and inform sound decision-making. It will also lead quality control and continuous improvement initiatives across new business processes, ensuring customers receive the best possible customer experience. As part of the Business Development team, you will also be an ambassador for Apex in the communities we serve by supporting Apex’s sponsorship program and representing the company at community events, networking functions, and industry activities. What You Will Bring: University degree in a relevant business or financial discipline. More than five years of experience in the utility industry. At least two years of supervisory experience in business development. Experience managing customer escalations and resolving complex issues. Experience preparing economic evaluations and developing business cases and decision documents. Strong verbal and written communication skills. Strong relationship-building abilities. Good understanding of Alberta's natural gas utility industry, regulatory framework, and construction processes. Proficiency with Microsoft 365 applications. Experience with Customer Information Systems and Customer Relationship Management tools such as Salesforce is considered an asset. Valid Class 5 Alberta Driver's License and an acceptable driver's abstract. Ability to travel within Apex's operating territory, typically 15-25% throughout the year, with occasional travel outside the region and some evening or weekend commitments for industry or community events. Occasional evening or weekend commitments for industry events are also part of the role. What We Will Provide: Apex Utilities Inc. is committed to your professional development and your overall health and safety. When you join our team, here is what you can expect: Competitive compensation. Comprehensive health, dental, prescription, and vision benefits. Retirement & savings plans. Insurance coverage for Life, LTD, and AD&D. Employee Assistance Program for legal, financial, and health-related support. Generous leave policies, including vacation, personal paid days, and volunteer day for work-life balance. A flexible work model tailored to the requirements of both office and field staff. A safety-centric culture. Inclusive Workplace: At Apex Utilities Inc., we are dedicated to an inclusive workplace that celebrates the unique strengths, perspectives, and experiences of all our employees. We believe that our differences empower us to become a stronger team, leading to better decisions, innovation, and business results. Ready to Join Us? If you are eager to be a part of our team and make a difference in the energy industry, please submit your resume and cover letter in confidence through our career page at Careers - Apex Utilities. We look forward to receiving your application!

What you’ll do

Lead the new business life cycle by managing customer growth, community relationships, and strategic partnerships. Prepare economic evaluations and business cases to assess project feasibility while overseeing quality control for new business processes.

Requirements

Requires a university degree in business or finance, over five years of utility industry experience, and at least two years of supervisory experience. Must possess a valid Class 5 Alberta Driver's License and the ability to travel within the operating territory.

Benefits

• Competitive compensation • Health insurance • Dental insurance • Prescription insurance • Vision insurance • Retirement plans • Savings plans • Life insurance • Long term disability insurance • Accidental death and dismemberment insurance • Employee assistance program • Vacation • Personal paid days • Volunteer day

Listed skills

• Continuous Improvement · Preferred
• Regulatory Compliance · Preferred
• Financial Reporting · Preferred
• Microsoft 365 · Preferred
• Quality Control · Preferred
• Conflict Resolution · Preferred
• Salesforce · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Development
• Supervisory Leadership
• Economic Evaluation
• Business Case Development
• Relationship Management
• Customer Relationship Management
• Financial Reporting
• Strategic Planning
• Quality Control
• Continuous Improvement
• Regulatory Compliance
• Microsoft 365
• Salesforce
• Customer Information Systems
• Conflict Resolution
• Public Relations

Job areas

• Energy
• Management & Leadership
• Sales
• Customer Service & Support
• Finance & Accounting