Automation Engineer (ITSM)

Job summary

Develop, document, and implement a process to validate newly discovered external and internet-facing assets against authoritative CMDB inventories. Automate validation where feasible and create supporting workflows and knowledge-transfer materials for operational teams.

Job details

Role: Automation Engineer (ITSM) Location: Calgary, AB Duration: Long Term Contract Job Description: Automation Engineer| Project Management| IT Service Management experience| Strong CMDB and Asset Management experience| Experience with external asset discovery and attack surface management solutions. Strong process governance and operational transformation background Experience defining KPIs| SLAs| and sustainable operating models Develop| document| and implement a formal process for validating newly discovered external and internet-facing assets identified through approved Security Technology tools against authoritative asset inventories (CMDB). Top 3 Must Have Skills: -Python, PowerShell, and REST API development experience -Handson automation experience -Strong CMDB and Asset Management experience Top 3 Preferred Skills: -Develop, document, and implement a formal process for validating newly discovered external and internet-facing assets identified through approved Security Technology tools against authoritative asset inventories (CMDB). -Automate the process wherever feasible -Develop supporting documentation, workflows, and knowledge transfer materials to enable ongoing execution by operational teams.

What you’ll do

Develop, document, and implement a process to validate newly discovered external and internet-facing assets against authoritative CMDB inventories. Automate validation where feasible and create supporting workflows and knowledge-transfer materials for operational teams.

Requirements

The role requires hands-on automation experience, Python and PowerShell skills, REST API development, and strong CMDB and asset management experience. It also calls for IT service management, process governance, operational transformation, and experience defining KPIs, SLAs, and sustainable operating models.

Listed skills

• Python · Preferred
• Asset Management · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Python
• PowerShell
• REST API Development
• Automation
• IT Service Management
• Configuration Management Database (CMDB)
• Asset Management
• External Asset Discovery
• Attack Surface Management
• Process Governance
• Operational Transformation
• Project Management
• KPI Development
• SLA Development
• Process Documentation
• Knowledge Transfer

Job areas

• Technology
• Software
• Security & Safety
• Management & Leadership

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