Data Center Technician

Job summary

Maintain data center availability by diagnosing, repairing, assembling, installing, and maintaining hardware and networking equipment, while managing inventory and responding to on-call emergencies. Provide technical support and training, investigate failures, develop scripts, and create operational documentation.

Job details

Role Descriptions: Maintain data center operations to ensure service availability and reliability.Conduct hardware and network diagnostics and repairs.Root cause analysis of hardware and software failures.Training of internal teams.Development of documentation.Provide technical support to data center teams.Development of scripts to update the server and networking hardware.Maintain inventory.Assemble and install equipment.Perform maintenance of test and tool equipment.Ability to travel up to 10% of the time to other data center locations as required by business needs.Essential duties include the ability to respond to on-site equipment failures or emergencies within 60 minutes while on scheduled on-call. Who You Are:Computer Hardware experience (troubleshooting| assembling)Linux Operating System experience.Ability to regularly transport and position equipment weighing up to 50 lbs.Ability to remain in a stationary position (sitting or standing) for extended periods to perform diagnostic and repair tasks.Ability to maneuver in cramped or elevated spaces| such as under-floor areas or on ladders| to access server racks.Ability to perform tasks requiring fine motor skills| such as handling small hardware components and cables.Availability to work a flexible schedule within a 24/7 environment| including participating in a rotating on-call shift.Excellent time management| organizational| and communication skills.Must be able to prioritize tasks and react quickly to issues.Work is primarily performed in a climate-controlled data center. Candidates must be able to perform essential job duties in an environment with fluctuating temperatures and variable airflow - specifically within designated hot and cold aisles - ranging from 60F to 90F.Preferred:Hands-on OR education-based experience with any of the following areas:Computer Hardware| including troubleshooting and repair skills experienceData Center experienceComputer Networking experiencePython| Bash| or other scripting languages experienceExperience with Cisco IOS and/or Juniper JunOSAn Associates Degree or equivalent experience in an IT-related field

What you’ll do

Maintain data center availability by diagnosing, repairing, assembling, installing, and maintaining hardware and networking equipment, while managing inventory and responding to on-call emergencies. Provide technical support and training, investigate failures, develop scripts, and create operational documentation.

Requirements

Candidates need computer hardware troubleshooting and assembly experience, Linux experience, and the ability to handle equipment weighing up to 50 pounds and work in varied data center spaces and temperatures. The role requires schedule flexibility in a 24/7 environment, rotating on-call availability, strong organizational and communication skills, and the ability to travel up to 10%; experience with data centers, networking, scripting, Cisco IOS, or Juniper JunOS and an associate degree or equivalent IT experience are preferred.

Listed skills

• Linux · Preferred
• Root Cause Analysis · Preferred
• Python · Preferred
• Technical Support · Preferred
• Documentation · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Computer Hardware Troubleshooting
• Hardware Assembly and Repair
• Linux
• Network Diagnostics
• Root Cause Analysis
• Data Center Operations
• Python
• Bash
• Cisco IOS
• Juniper JunOS
• Technical Support
• Documentation
• Inventory Management
• Equipment Installation
• Communication
• Time Management

Job areas

• Technology
• Engineering
• Trades

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