April Goff

Experienced administrative professional, bookkeeper, writer, and small business owner with more than a decade of experience in office management, data entry, invoicing, file organization, inventory systems, customer service, and business operations. Skilled in QuickBooks Online, Microsoft Excel, Word, PowerPoint, Shopify, Google Docs, and Google Sheets, with a typing speed of over 100 WPM. I also have experience in digital marketing, content creation, social media management, long-form writing, and community support, including a published non-fiction book and independent online projects. I’m interested in administrative, writing, library, animal-related, data entry, and small-business support roles.

• AdministrativeExpert
• Basic ComputerExpert
• BillingIntermediate
• CanvaAdvanced
• Microsoft ExcelIntermediate
• Microsoft WordAdvanced

1. Owner

   Flappy Happy

   Dec 2021 to Present

   Qualicum Beach

   Manage day-to-day operations for an online small business, including order processing and fulfilment, shipping, customer service, product listings, and inventory-related records. Maintain detailed order and sales spreadsheets, organize business information, and support accurate tracking of customer orders and operational data. Create and update online product listings and coordinate administrative tasks across the business.

2. Office Manager

   Allwood Signblanks

   Jun 2012 to Present

   Errington, BC

   Manage day-to-day office administration, bookkeeping, data entry, invoicing, accounts payable and receivable, payroll-related records, and financial documentation using QuickBooks Online and Microsoft Excel. Maintain organized digital and physical filing systems, track business records, reconcile information, and support accurate reporting. Developed and maintained inventory tracking systems to improve organization and accessibility of company information. Provide general administrative support and assist with operational tasks as needed.

1. Vancouver Island University

   Anthropology

   Nanaimo, BC

   2018 to 2021

   Developed strong research, analytical, and academic writing skills through coursework in cultural and biological anthropology. Studied cultural diversity and cross-cultural perspectives, strengthening my ability to understand and communicate across different social and cultural contexts. Completed hands-on laboratory work involving human skeletal analysis, requiring careful observation, attention to detail, documentation, and evidence-based interpretation.

• EnglishProfessional