Warehouse Worker / Customer Service

Job summary

Maintain clean, organized warehouse and showroom spaces, receive and prepare merchandise and shipments, manage inventory tasks, and assemble attractive product displays. Provide excellent customer service, support counter sales when needed, and contribute to a positive store culture.

Job details

Job Description –Warehouse Worker / Customer Service Main Purpose of this role: Maintain a neat and clean sales floor and warehouse, arrange merchandise in a visually appealing manner and provide customers with a winning shopping experience. You should also be able to provide friendly customer service and be prepared to perform any additional duties, such as counter sales, should the need arise. Main Duties: 1. Receiving inbound shipments from couriers. Preparing outgoing shipments 2. Preparing merchandise for purchase by entering items into store inventory and applying bin labels/sales tags. 3. Weekly checks of the showroom to ensure product displays are intact and shelves are neatly laid out/stocked 4. Assembling product displays and arranging merchandise in Aptico Supply Showrooms 5. Receiving inbound Transfers 6. Receiving new merchandise and applying barcodes to product 7. Keeping track of Wire cuts and what is on hand 8. Repackaging of items into smaller box qty’s 9. Picking of sales orders as needed 10.Maintaining an organized and clean warehouse 11.Maintaining an organized and clean showroom 12.Providing outstanding customer experiences 13.Promoting a positive store culture 14.Helping with customers at sales counter when needed Person Specification: · Previous experience in retail, inventory or merchandising beneficial · Strong organizational skills and attention to detail · Possess the willingness to learn, improve and adapt · Computer literate · Customer Focused Responsible To: Branch Manager Work Location: In person

What you’ll do

Maintain clean, organized warehouse and showroom spaces, receive and prepare merchandise and shipments, manage inventory tasks, and assemble attractive product displays. Provide excellent customer service, support counter sales when needed, and contribute to a positive store culture.

Requirements

Previous experience in retail, inventory, or merchandising is beneficial but not stated as required. Candidates should have strong organizational skills and attention to detail, be computer literate and customer-focused, and be willing to learn, improve, and adapt.

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Receiving shipments · Preferred
• Attention to detail · Preferred
• adaptability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse Organization
• Inventory Management
• Merchandising
• Customer Service
• Receiving Shipments
• Preparing Outgoing Shipments
• Order Picking
• Product Display Assembly
• Barcode Labeling
• Attention To Detail
• Organizational Skills
• Computer Literacy
• Adaptability
• Retail Sales

Job areas

• Logistics
• Customer Service & Support
• Retail
• Sales