Salesforce Architect
Lead the technical design and implementation of an enterprise Identity Resolution program using Salesforce Data Cloud. This includes designing end-to-end architecture, configuring match rules, and integrating customer data from various digital and retail channels.
- On-site
- Toronto, ON
- Posted Sep 8, 2026
- Apply by Oct 8, 2026
- 1 position
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Job summary
🔹 Role: Salesforce Data Cloud Architect We are looking for a Senior Salesforce Data Cloud Architect to lead the technical design and implementation of an enterprise Identity Resolution program using Salesforce Data Cloud. The ideal candidate will have strong hands-on experience designing scalable Data Cloud solutions, identity resolution strategies, and customer data pipelines within retail or consumer-facing environments. 🔹 Key Responsibilities • Design end-to-end Salesforce Data Cloud architecture, including DMO, DLO, unified profiles, ingestion, and segmentation. • Design and implement Identity Resolution using deterministic, fuzzy/normalized, and probabilistic matching. • Configure and tune match rules, thresholds, scoring, and household-level identity logic. • Integrate customer data from Loyalty, POS, E-commerce, and digital channels. • Design batch and near-real-time data ingestion and source-to-target mappings. • Optimize Data Cloud/Data Service Credit consumption and refresh schedules. • Establish architecture, data quality, integration, and governance standards. • Lead technical discussions with client IT, data engineering, analytics, and offshore teams. • Define and monitor identity resolution KPIs, match rates, and customer graph quality. • Support segmentation and marketing activation use cases. 🔹 Required Skills ✅ Strong Salesforce Data Cloud Architecture experience ✅ Hands-on Data Cloud Identity Resolution experience ✅ Deterministic, fuzzy, and probabilistic matching ✅ DMO, DLO, Unified Customer Profiles & Data Mapping ✅ Data ingestion and customer data pipelines ✅ Data Cloud Segmentation ✅ Enterprise data architecture & governance ✅ Strong client-facing communication and solutioning skills 🔹 Nice to Have ➕ Salesforce Marketing Cloud / Advertising Cloud / CPRS experience ➕ Retail or Consumer domain experience ➕ Loyalty and POS data experience ➕ Household identity resolution experience
What you’ll do
Lead the technical design and implementation of an enterprise Identity Resolution program using Salesforce Data Cloud. This includes designing end-to-end architecture, configuring match rules, and integrating customer data from various digital and retail channels.
Requirements
Requires strong hands-on experience in Salesforce Data Cloud architecture and identity resolution strategies. Candidates should be proficient in data mapping, ingestion pipelines, and enterprise data governance.
Listed skills
- Point-of-sale systemsPreferred
- TechnicalPreferred
- OrganizationPreferred
- ClientPreferred
- Data analysisPreferred
- CommunicationPreferred
- TimePreferred
- IntegrationPreferred
- batchPreferred
- SalesforcePreferred
- CustomerPreferred
- MappingPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Salesforce Data Cloud Architecture
- Identity Resolution
- Deterministic Matching
- Fuzzy Matching
- Probabilistic Matching
- DMO
- DLO
- Unified Customer Profiles
- Data Mapping
- Data Ingestion
- Customer Data Pipelines
- Data Cloud Segmentation
- Enterprise Data Architecture
- Data Governance
- Client Communication
- Solutioning
Job areas
- Data & Analytics
- Technology
- Software
- Consulting
- Retail
Additional details
- Minimum experience
- 10+ years
- Apply by
- Oct 8, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Director
- Application method
- Direct apply is available