Senior Technical Application Support Specialist

Calgary, AB
On-site
Posted Oct 15, 2026
1 position

$65–$70 / hour

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Employment type: Contract
Experience level: Lead · 10+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Manage petro-technical application environments and provide end-user support, troubleshooting, incident resolution, and vendor coordination. Support application installations, upgrades, integrations, licensing, user access, documentation, and HPC environments for reservoir simulations.

Job details

Job Description: We are seeking an experienced Senior Technical Application Support Specialist to support petro-technical and subsurface applications within the oil and gas industry. The ideal candidate will have strong experience supporting Schlumberger (SLB) applications and maintaining application environments for geoscience and reservoir engineering teams. Key Responsibilities: Manage and maintain petro-technical application environments to ensure availability and performance. Troubleshoot application issues and coordinate with vendors and third-line support teams. Support application installations, upgrades, integrations, and configuration changes. Provide Tier 1 and Tier 2 technical support to end users. Manage incidents, service requests, ticket tracking, escalation, and resolution. Handle software licensing, user provisioning, and de-provisioning. Maintain technical documentation and knowledge base articles. Support High Performance Computing (HPC) environments used for reservoir simulations. Mandatory Skills: 10+ years of technical application support experience. Hands-on experience with petro-technical/subsurface applications. Experience with Schlumberger (SLB) applications, including: Petrel Eclipse Intersect Blueback C-Core Drillbench GeoX PetroMod Strong troubleshooting, incident management, and application administration skills. Preferred Skills: Experience with Petroleum Experts, Peloton WellView/SiteView, Geolog, HampsonRussell, RokDoc, AspenTech, and other oil and gas engineering applications. Exposure to HPC clusters and reservoir simulation environments.

What you’ll do

Requirements

Requires 10 or more years of technical application support experience, hands-on experience with petro-technical or subsurface applications, and strong troubleshooting, incident management, and application administration skills. Experience with SLB applications such as Petrel, Eclipse, Intersect, Blueback, C-Core, Drillbench, GeoX, and PetroMod is required; experience with other oil and gas applications and HPC environments is preferred.