Retail Facilities Specialist, North America

Job summary

The Retail Facilities Specialist manages emergency and non-emergency repairs, maintenance services, and minor projects across North American retail locations. They oversee vendor relationships, service requests via ServiceChannel, and ensure compliance with safety and operational standards.

Job details

The Retail Facilities Specialist manages emergency and non-emergency repairs, maintenance services, and minor projects across North American retail locations. They oversee vendor relationships, service requests via ServiceChannel, and ensure compliance with safety and operational standards. Candidates must possess a Bachelor’s degree or post-secondary education in business, operations, or project management. A minimum of 3 years of experience in facilities management is required, along with the ability to travel 25% of the time.

What you’ll do

The Retail Facilities Specialist manages emergency and non-emergency repairs, maintenance services, and minor projects across North American retail locations. They oversee vendor relationships, service requests via ServiceChannel, and ensure compliance with safety and operational standards.

Requirements

Candidates must possess a Bachelor’s degree or post-secondary education in business, operations, or project management. A minimum of 3 years of experience in facilities management is required, along with the ability to travel 25% of the time.

Benefits

• Extended health coverage
• Dental coverage
• Vision coverage
• Mental health support
• Fertility benefits
• Gender-affirming care
• Employee Assistance Program
• RRSP matching
• Annual Incentive Plan
• Employee Stock Purchase program
• Paid time off
• Wellness time
• No Wasted Day program
• Parental leave top-up
• Professional development
• Employee discounts
• Pro Deals

Listed skills

• Facilities Management · Preferred
• Project management · Preferred
• Budgeting · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• Organization · Preferred
• Problem solving · Preferred
• Safety Compliance · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facilities management
• Project management
• Mechanical systems
• Electrical systems
• Plumbing systems
• ServiceChannel
• Vendor management
• Preventative maintenance
• Budgeting
• Communication
• Interpersonal skills
• Organization
• Problem solving
• Safety compliance
• Customer service

Job areas

• Retail
• Management & Leadership
• Administrative
• Construction

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