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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Flight & Logistics Coordinator manages the flow of people and cargo to and from a remote lodge by booking flights and organizing supply shipments. They act as the primary point of contact for air carriers and guests, ensuring schedules are maintained and logistics issues are resolved in real time.
Job details
POSITION OVERVIEW Blachford Lake Lodge is seeking a Flight Coordinator / Expeditor to manage the logistics that keep a remote, fly-in wilderness lodge running smoothly. This role owns the flow of people and cargo to and from the lodge — booking and coordinating charter and scheduled flights, planning guest arrival and departure logistics, and organizing the shipping of supplies, equipment, and materials in and out of a location with no road access. It is a coordination-heavy, detail-driven role suited to someone who is calm under changing weather and schedules, communicates clearly with guests and pilots alike, and takes genuine satisfaction in a well-run logistics chain. This position is based out of our Yellowknife office. Individuals will need to relocate to Yellowknife. KEY RESPONSIBILITIES Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last-minute itinerary changes Act as the lodge's point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight Communicate clearly and proactively with guests before arrival — flight times, baggage limits, what to expect from a fly-in transfer Coordinate the shipping of food, fuel, equipment, and other materials to and from the lodge, tracking orders and flagging delays before they become operational problems Maintain accurate logs of flights, manifests, and freight for operational and safety records Work closely with the Lodge Manager and department leads to align flight schedules with guest programming and staffing needs Troubleshoot logistics issues in real time — weather holds, mechanical delays, missed connections — and keep affected guests and staff informed QUALIFICATIONS Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail-intensive scheduling role Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote-operations experience is an asset Excellent organizational skills and composure when schedules change on short notice Strong written and verbal communication skills for guest-facing coordination Proficiency with standard scheduling, spreadsheet, and communication tools Willingness to live and work on-site at a remote, off-grid lodge for the season Hospitality or guest-service experience is an asset given the guest-facing nature of the role WHAT WE OFFER A close-knit team environment in one of the world's premier aurora and wilderness destinations Competitive seasonal compensation
What you’ll do
The Flight & Logistics Coordinator manages the flow of people and cargo to and from a remote lodge by booking flights and organizing supply shipments. They act as the primary point of contact for air carriers and guests, ensuring schedules are maintained and logistics issues are resolved in real time.
Requirements
Candidates should have prior experience in logistics, dispatch, or travel coordination and be comfortable managing cargo and weight restrictions. Strong organizational and communication skills are required, along with the ability to live and work on-site at a remote location.
Benefits
- On-site accommodation
- Meals included
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Communication · Preferred
- Data entry · Preferred
- Inventory management · Preferred
- scheduling · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Logistics coordination
- Dispatch
- Travel booking
- Flight coordination
- Scheduling
- Communication
- Problem solving
- Inventory management
- Manifest management
- Customer service
- Hospitality
- Data entry
- Spreadsheet proficiency
- Composure
- Organizational Skills
- Planning
- Logistics
- Aviation
- Customer Service
- Logistics Management
- Operations
- Troubleshooting (Problem Solving)
- Verbal Communication Skills
- Coordinating
- Detail Oriented
Job areas
- Logistics
- Hospitality
- Transportation
- Administrative
- Flight Coordinator
- Logistics Coordinator
- Transport Clerks
- Logisticians
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