Opens LinkedIn
- Employment type
- Contract
- Experience level
- Lead · 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Apply on LinkedIn (LinkedIn sign-in required)
Job summary
Provide functional support for GIS applications, diagnosing, triaging, and resolving incidents and end-user service requests. Support upgrades, integrations, and configuration changes, manage user access and permissions, and maintain functional documentation and knowledge base articles.
Job details
Role name: GIS Senior Functional Support (Mapping) Work Location: Calgary CA (Onsite) Start date: Immediate availability. Background check MANDATORY Need Senior GIS Functional Support for the following GIS applications: ArcGIS / ESRI Enterprise Experience: 10 years Key Responsibilities: Functional Application Support: Provide functional support for applications Diagnose, triage, and resolve application incidents and service requests from end users Support application upgrades, integrations, and configuration changes from a functional perspective Manage user access, roles, and permissions for business applications Maintain functional documentation, procedures, and knowledge base articles Mandatory Skills: GIS applications: ArcGIS / ESRI Enterprise
What you’ll do
Provide functional support for GIS applications, diagnosing, triaging, and resolving incidents and end-user service requests. Support upgrades, integrations, and configuration changes, manage user access and permissions, and maintain functional documentation and knowledge base articles.
Requirements
Requires 10 years of experience supporting GIS applications, specifically ArcGIS / ESRI Enterprise. The role is senior-level and requires a background check.
Listed skills
- Integrations · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- GIS
- ArcGIS
- ESRI Enterprise
- Functional Application Support
- Incident Diagnosis
- Incident Triage
- Incident Resolution
- Service Request Management
- Application Upgrades
- Integrations
- Configuration Changes
- User Access Management
- Roles And Permissions
- Functional Documentation
- Knowledge Base Articles
Job areas
- Technology
- Customer Service & Support
- Consulting
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