Property Manager

Job summary

Oversee the daily operations, financial performance, maintenance, leasing, and resident services of a downtown multi-residential property. Lead the on-site team, manage vendors and contractors, ensure compliance with policies and procedures, and improve occupancy, operational efficiency, and resident experience.

Job details

Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow; both in business diversification, development, and its team of dedicated professionals. Responsibilities As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not limited to: Oversee the day-to-day operations and overall management of the residential property. Ensure a high level of resident satisfaction and deliver exceptional customer service. Develop strategies to maximize occupancy and rental revenue. Manage resident communications, requests, concerns and complaints in a timely and professional manner. Monitor and manage property operating expenses, budgets and financial performance. Review accounts receivable, follow up on outstanding balances and support effective rent collection. Coordinate preventative maintenance programs and ensure building systems and equipment are properly maintained. Manage relationships with contractors, suppliers and external service providers, including negotiating and monitoring service agreements. Conduct regular property inspections and ensure property is maintained to highest standard Identify opportunities to improve operational efficiency, resident experience and property performance. Respond to emergencies and coordinate appropriate actions to protect residents, employees and the property. Represent the property professionally and foster a positive, welcoming residential community. Maintain a strong understanding of local market, including regular visits to all competitors Oversight of the hiring, coaching and supervision of the team (administration, leasing, maintenance, security and housekeeping) to achieve operational goals of the property Manage accounts receivables and procedures as may be required at the Quebec Rental Board Conduct regular property inspections and ensure property is maintained to highest standard Ensuring all policies and procedures are followed The Requirements Minimum 5 years’ experience in residential property management Demonstrated experience leading onsite teams in high volume residential environment Experience with leasing, renewals, collections, resident relations and occupancy optimization Experienced with preparation of budgets, monthly reporting A strong understanding of building operations Strong vendor, contractor and service provider management experience Able to prioritize, manage multiple tasks and requests with ease Experience in Microsoft Office Knowledge of YARDI software will be considered a strong asset Perfectly bilingual, written and spoken. High level of integrity and professionalism. We are a company that is continuously changing and growing so you must be adaptable, bring a ‘can-do’, self-start motivation and have a desire to hit and exceed goals. You appreciate that your impact to your team can be infectious and you strive to be positive, supportive and team focused. If this sound like a role suited for you, please submit your resume. While we greatly appreciate all applicants, only those selected for an interview will be contacted.

What you’ll do

Oversee the daily operations, financial performance, maintenance, leasing, and resident services of a downtown multi-residential property. Lead the on-site team, manage vendors and contractors, ensure compliance with policies and procedures, and improve occupancy, operational efficiency, and resident experience.

Requirements

Requires at least five years of residential property management experience, including leadership of on-site teams in a high-volume environment and experience with leasing, collections, budgets, reporting, and building operations. Candidates should be proficient with Microsoft Office, have strong vendor-management and organizational skills, and be fully bilingual in written and spoken communication; YARDI experience is an asset.

Listed skills

• Customer service · Preferred
• Budgeting · Preferred
• Financial Reporting · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Residential Property Management
• Team Leadership
• Leasing
• Lease Renewals
• Rent Collection
• Resident Relations
• Occupancy Optimization
• Budgeting
• Financial Reporting
• Building Operations
• Vendor Management
• Contractor Management
• Preventative Maintenance
• Customer Service
• Microsoft Office
• YARDI

Job areas

• Management & Leadership
• Customer Service & Support
• Finance & Accounting
• Sales
• Administrative