Social Community Manager

Job summary

Location: Toronto, ON (Hybrid) Type: Full-Time About Arnold Street Agency Arnold Street is an award-winning creative, digital, and social agency that helps brands stand out through strategy, content, paid media, and social-first thinking. We work with lifestyle, retail, food & beverage, pet, home, CPG, and technology brands to create work that people actually want to engage with. We're looking for a Social Community Manager who lives and breathes social media. Whether you're just starting your career or already have some agency experience, we're looking for someone who is passionate about s…

Job details

Location: Toronto, ON (Hybrid) Type: Full-Time About Arnold Street Agency Arnold Street is an award-winning creative, digital, and social agency that helps brands stand out through strategy, content, paid media, and social-first thinking. We work with lifestyle, retail, food & beverage, pet, home, CPG, and technology brands to create work that people actually want to engage with. We're looking for a Social Community Manager who lives and breathes social media. Whether you're just starting your career or already have some agency experience, we're looking for someone who is passionate about social, obsessed with the details, and excited to help brands show up consistently online. What You'll Do Schedule and publish content across Instagram, Facebook, TikTok, LinkedIn, Pinterest, and other social platforms. Monitor and manage community engagement by responding to comments, DMs, and mentions in each brand's unique voice. Adapt quickly between multiple brands, ensuring every post and interaction aligns with established brand guidelines and tone of voice. Work closely with our account, creative, and paid media teams to execute social content calendars. Quality check content before publishing, ensuring captions, tags, links, and creative are accurate. Stay on top of social trends, platform updates, and emerging features that could benefit our clients. Flag opportunities, customer feedback, and community insights to internal teams. Assist with basic reporting and social performance tracking. Help identify opportunities for real-time engagement and reactive content. What We're Looking For A genuine passion for social media and digital culture—you probably spend way too much time on Instagram, TikTok, etc.. (and that's a good thing). Strong understanding of what makes content perform across different platforms. Excellent written communication and grammar. Highly organized with exceptional attention to detail. Comfortable managing multiple brands and shifting between different tones of voice. Ability to prioritize deadlines and work in a fast-paced agency environment. A proactive attitude and willingness to learn. Experience using Meta Business Suite, Sprout Social, Later, Hootsuite, or similar scheduling platforms is an asset, but not required. Basic understanding of Canva or Adobe Creative Suite is a bonus. You'd Be a Great Fit If You... Notice a typo before anyone else. Know the difference between creating content for Instagram, TikTok, LinkedIn, and Facebook. Love engaging with online communities and building relationships. Stay up to date on trends, memes, creators, and platform changes. Can switch from writing for a luxury lifestyle brand to a retail promotion without missing a beat. Enjoy working collaboratively while taking ownership of your work. What We Offer Hybrid work environment in Liberty Village. Opportunities to work with leading Canadian and global brands. A collaborative, creative team that loves great ideas. Professional development and opportunities for growth within the agency. Team events, social outings, and a fun agency culture. If you're passionate about social media and want to build your career at a fast-growing creative agency, we'd love to hear from you. To apply, send us your resume, portfolio (if applicable).

What you’ll do

Manage and schedule content across various social platforms while engaging with communities in specific brand voices. Monitor social trends, perform quality checks on content, and assist with performance reporting and insights.

Requirements

Seeking a social media enthusiast with strong written communication skills and high attention to detail. Candidates should be able to manage multiple brands and ideally have experience with social media scheduling tools.

Benefits

• Hybrid work environment • Professional development • Growth opportunities • Team events • Social outings

Listed skills

• Adobe · Preferred
• collaborative · Preferred
• written communication · Preferred
• Organized · Preferred
• Canva · Preferred
• Communication · Preferred
• Reporting · Preferred
• Development · Preferred
• Time · Preferred
• Communication Skills · Preferred
• scheduling · Preferred
• Customer · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Social Media Management
• Community Engagement
• Content Scheduling
• Copywriting
• Brand Voice Management
• Social Media Trends
• Reporting
• Meta Business Suite
• Sprout Social
• Later
• Hootsuite
• Canva
• Adobe Creative Suite
• Digital Culture
• Attention To Detail
• Social Performance Tracking