Senior UX Designer - Toronto, ON - Canada - Long Term Contract - Prior Public Service/OPS experience

Job summary

The UX Designer will lead end-to-end user research and design activities, including creating wireframes, prototypes, and user journeys for complex digital products. They will collaborate with cross-functional Agile teams and stakeholders to ensure designs align with accessibility standards and the Ontario Design System.

Job details

Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: RQ11520 / RQ11521 - UX Designer - Senior - Prior Public Service/OPS experience Location: 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston Long Term Contract 5 days onsite Must Have: Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc. Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps. Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes. Experience working in an agile, sprint-based development environment Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live) Experience with Figma user interface design software Experience designing interfaces with a design system Ability to work with Ontario Design system Nice to have: Prior OPS or Public sector exp Experience and Skill Set Requirements General Skills (55%): Relevant experience creating GUI designs based on user interaction and performance Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users Managing end-to-end user research from recruiting to synthesis. Proficiency with design and prototyping tools Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc. Thorough understanding of the limitations and appropriate use of web development technologies Experience in designing online programs with emphasis in the emotional aspects of human experience Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces Experience identifying design problems and devising elegant solutions Experience making strategic design and user-experience decisions related to core, and new, functions and features Experience gathering user feedback to configure existing interfaces A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience Experience with Figma, Canvas and similar tools Communications Skills (30%) Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments. Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders. Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals. Demonstrated experience within a collaborative team working at different levels. Desirable Skills: (10%) Knowledge of accessability testing Ability to work with Ontario Design system Knowledge of digital service standard. Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc. Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements Prior Public Service/OPS experience: (5%) Thanks Richard Tucker | Account Manager Arthur Grand Technologies Inc 8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.

What you’ll do

The UX Designer will lead end-to-end user research and design activities, including creating wireframes, prototypes, and user journeys for complex digital products. They will collaborate with cross-functional Agile teams and stakeholders to ensure designs align with accessibility standards and the Ontario Design System.

Requirements

Candidates must have 5+ years of experience in human-centered UX research and design, with proven expertise in Figma and Azure DevOps. A strong background in public sector digital transformation and knowledge of AODA/WCAG accessibility requirements is required.

Listed skills

• UX design · Preferred
• Figma · Preferred
• Wireframing · Preferred
• Scrum · Preferred
• Agile · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• UX Research
• UX Design
• Human-centered design
• Figma
• Azure DevOps
• Accessibility
• WCAG
• AODA
• Agile
• Scrum
• Wireframing
• Prototyping
• User journeys
• Information architecture
• Stakeholder engagement
• Digital transformation
• Building Consensus
• DevSecOps
• Full Stack Development
• UI/UX Research
• Design Validation
• Figma (Design Software)
• Sprint Planning
• CI/CD
• Product Delivery
• Human-Centered Design
• Emerging Technologies
• Digital Transformation
• User Research
• Service Standards
• UI/UX Strategy
• Planning
• User Experience (UX) Design
• Agile Methodology
• Amazon Web Services
• Microsoft Azure
• ISO 9000 Series
• Business Case
• Mobile Application Development
• Decision Making
• Capability Maturity Model Integration
• Communication
• Information Technology Consulting
• Data Visualization
• Data Warehousing
• DevOps
• Web Development
• Leadership
• Information Architecture
• Infrastructure Management

Job areas

• Technology
• Art & Design
• Government & Public Sector
• Consulting
• Software
• Long Term Care Registered Nurse
• User Interface / User Experience (UI / UX) Designer
• Graphic and Multimedia Designers
• Web and Digital Interface Designers

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