Service Technician

Job summary

The Service Technician is responsible for diagnosing, troubleshooting, and repairing automated pedestrian door systems at various customer sites. They must maintain professional communication with clients while ensuring all work meets safety and quality standards.

Job details

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries. Why Join ASSA ABLOY Entrance Systems? At ASSA ABLOY, we offer more than a job — we provide an environment for growth, innovation, and meaningful contributions. Here’s why our team loves being part of ASSA ABLOY: 1. Comprehensive BenefitsEnjoy competitive pay, robust health insurance options, retirement plans, company vehicle and monthly/quarterly bonus opportunities. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards. 2. Meaningful ImpactYour work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you’re solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces. 3. Career Growth & DevelopmentWe invest in you from day one. Our in-house training certifies you as an Automatic Door Technician and provides opportunities to advance our career ladder, from Service Technician to Senior Technician and beyond. Your professional aspirations are our priority. 4. Safety Leadership Safety isn’t just a policy; it’s a core value that drives every decision we make. We believe that true leadership starts with protecting our people, empowering our teams, and creating an environment where everyone takes ownership of safety. The Role: As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction. Key Responsibilities: Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations. Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic. Work with aluminum frames, glazing materials, hardware, and low-voltage wiring. Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction. Participate in training programs and maintain AAADM certification. Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling). Participate in on-call rotations after certification and training. What You Will Need: Mechanical aptitude with experience in repairing electro-mechanical devices. Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus). Experience in glazing, storefronts, aluminum frames, and hardware (preferred). Valid driver’s license and a good driving record. High commitment to safety, customer satisfaction, and teamwork. Ability to lift, bend, and use power tools effectively. What We Offer: Compensation & Benefits $35-$48 per hour; the final pay rate offered to the successful candidate will depend on education, experience, skill level and other qualifications for the role Overtime: Eligible for overtime pay in accordance with state and federal laws Additional Compensation: Company provided vehicle for job-related travel, Uniforms and safety PPE provided Additional Benefits: Health, dental, and vision insurance, 401(k) with company match, Paid time off and holidays Work-Life Balance Flexible scheduling for when life happens On-call responsibilities only after adequate training Ongoing Training & Recognition Continuous learning opportunities, including AAADM certification. Length of Service awards to celebrate your milestones. Our Commitment to Diversity & Inclusion: ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community. Requirements: Must meet the minimum age requirement of 21 due to job‑related responsibilities. Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required. We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

What you’ll do

The Service Technician is responsible for diagnosing, troubleshooting, and repairing automated pedestrian door systems at various customer sites. They must maintain professional communication with clients while ensuring all work meets safety and quality standards.

Requirements

Candidates must possess mechanical aptitude, experience with electro-mechanical devices, and knowledge of low-voltage wiring. A valid driver's license and the ability to obtain AAADM certification within one year are required.

Benefits

• Health insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid time off • Holidays • Company vehicle • Bonus opportunities • Tuition reimbursement • Service awards • Uniforms • Safety PPE

Listed skills

• Customer service · Preferred
• Safety Compliance · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical aptitude
• Troubleshooting
• Electrical circuits
• Low-voltage wiring
• Electro-mechanical repair
• Glazing
• Storefront maintenance
• Aluminum frame repair
• Hardware installation
• Power tools operation
• Customer service
• Safety compliance
• Relay logic
• Access control systems
• Continuous Development
• Power Tool Operation
• AAADM Certification
• Good Driving Record
• Lifting Ability
• Time Off Management
• Valid Driver's License
• Mains Electricity
• Access Controls
• Electricity
• Electrical Wiring
• Customer Service
• Electrical Networks
• Training And Development
• Electromechanics
• Leadership
• Innovation
• Low Voltage
• Mechanical Aptitude
• Professional Communication
• Relay Logic
• Troubleshooting (Problem Solving)
• Teamwork

Job areas

• Trades
• Construction
• Manufacturing
• Customer Service & Support
• Security & Safety
• Service Technician
• Repair / Service Technician
• Mechanical Engineering Technicians
• Computer, Automated Teller, and Office Machine Repairers