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AssistIQ

Verified Job Source

AssistIQ uses AI vision to capture every OR supply in real time—eliminating manual entry, missed revenue, and waste.

Dublin, Ohio

Hospitals and Health Care
51–200 people

About

AssistIQ partners with health systems and organizations to eliminate manual supply tracking through AI-powered computer vision that integrates seamlessly into EHRs and ERPs. Across operating and procedural rooms. every product is automatically captured and tracked, giving health systems the data they need to reduce waste, recover revenue, and keep clinicians focused on patient care and quality. By scaling this across the industry, we enable smarter supply chain decisions, more resilient operations, and meaningful progress toward a more sustainable healthcare industry.

Open positions

Help Desk Manager

Remote · Vancouver, British Columbia, Canada

The Help Desk Manager will lead a team of analysts to provide technical support for SaaS healthcare solutions and EHR integrations. Responsibilities include managing incident workflows, establishing SLAs, and ensuring high levels of customer satisfaction through effective process development.

Help Desk Manager

Remote · Canada

Lead and manage a team of analysts providing technical support for SaaS healthcare iPad and web solutions. Establish service-level objectives, manage incident escalations, and optimize support processes using tools and AI.