General Manager - Collision (Halifax Downtown)

Job summary

Lead the collision repair facility’s daily operations, personnel, customer experience, budgets, sales, and performance against company KPIs. Maintain quality, safety, and facility standards while coaching employees and coordinating production, estimates, and repair delivery.

Job details

Company: Assured Automotive Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including: Competitive Pay Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment RRSP with company match Annual Paid Vacation Time Off Career Growth Opportunities Ongoing Training A Professional Atmosphere, Great Working Conditions with Dynamic Leadership Voluntary Daily Pay option available Job Description At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation. The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies and procedures. The General Manager is responsible to coach each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers. General Managers are committed to leading by example at all times, while working with team members in achieving the repair facilities KPIs. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan Lead and manage all repair facility personnel Oversee hiring, training, corrective action and termination Prepare and manage the annual and monthly operating budget of the collision center Forecast, target and track monthly sales, profit and expenses Set performance targets and deliver formal annual performance reviews and informal monthly performance reviews Monitor and maintain all A/P and A/R relating to the Collision Center Provide training for all staff as necessary Ensure all staff wear proper safety gear and adhere to dress code Open and close the facility daily as per established procedures Conduct or coordinate daily production meetings/walks to oversee work in progress and delivery dates Manage all estimates and store capacity Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings Attend training, information sessions and workshops recommended by our Leadership Team Maintain a clean and organized repair facility at all times Monitor all maintenance required for all shop equipment, including the paint booth Maintain the The Boyd Group KPI’s (Sales/ GP/ EBITA /BHPD/ NPS/ WOW Scores ) Minimum Education And/or Experience Required For The Job Post-Secondary Education or equivalent Minimum of 3 years leadership experience in a collision repair environment or similar role Required Knowledge, Skills, & Abilities Communicate clearly both verbally and in writing Ability to multitask and function well in a fast-paced environment Strong knowledge of Google platform and Microsoft Office Strong attention to detail with a high degree of accuracy Capability to engage with all levels of employees Ability to motivate others utilizing effective coaching tools and management skills Other Requirements Travel, Physical Requirements, Etc. Valid driver’s license required Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. #AASJ Salary Compensation Details: $75,000 - $100,000 per year Compensation Is Commensurate With Skill, Education And Experience. Your Success is Our Priority We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry. Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract. AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

What you’ll do

Lead the collision repair facility’s daily operations, personnel, customer experience, budgets, sales, and performance against company KPIs. Maintain quality, safety, and facility standards while coaching employees and coordinating production, estimates, and repair delivery.

Requirements

Requires post-secondary education or equivalent and at least three years of leadership experience in collision repair or a similar role. Candidates must communicate effectively, manage multiple priorities in a fast-paced environment, use Google Workspace and Microsoft Office, coach employees, and hold a valid driver’s license.

Benefits

• Competitive Pay
• Medical Insurance
• Prescription Drug Coverage
• Dental Insurance
• Vision Insurance
• RRSP With Company Match
• Paid Vacation
• Career Growth Opportunities
• Ongoing Training
• Professional Work Environment
• Dynamic Leadership
• Voluntary Daily Pay Option

Listed skills

• Customer service · Preferred
• Google Workspace · Preferred
• Production Management · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Collision Repair Operations
• Customer Service
• Staff Management
• Hiring and Training
• Performance Management
• Budget Management
• Sales Forecasting
• Profit and Expense Tracking
• Accounts Payable and Receivable
• Production Management
• Capacity Management
• Health and Safety
• Google Workspace
• Microsoft Office
• Communication

Job areas

• Management & Leadership
• Trades
• Customer Service & Support
• Finance & Accounting
• Security & Safety

More jobs from Assured Automotive