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Chatbot Content Developer - Python/Java, AI

Toronto, ON
On-site
Posted Oct 14, 2026
1 position

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Review and improve technical documentation used as chatbot knowledge sources, converting Confluence content into Markdown and documentation-as-code formats. Develop content automation and migration scripts, maintain documentation repositories, resolve documentation issues, and collaborate with engineering and DevOps teams to establish documentation standards and improve chatbot knowledge sources.

Job details

Chatbot Content Developer - Python/Java, AI Toronto-5 Days WFO Key Roles & Responsibilities Review, analyze, and improve technical documentation used as chatbot knowledge sources. Convert Confluence content into Markdown and documentation-as-code formats. Use GitHub Copilot and AI tools to improve documentation quality and structure. Develop and enhance automation scripts for content conversion and migration. Maintain documentation in Git/Bitbucket repositories. Collaborate with engineering and DevOps teams to improve chatbot knowledge sources. Resolve documentation issues related to formatting, links, images, and metadata. Create standards, templates, and best practices for documentation management. Key Skillsets 5+ years of strong scripting and automation experience – Python (preferred) or Java development experience. Experience working with Markdown documentation and Git-based repositories. Experience with Confluence administration, content organization, page structures, and migrations. Experience working with Git, GitHub, Bitbucket, or similar SCM platforms. Experience creating automation scripts and content transformation utilities. Hands-on experience with GitHub Copilot or AI-assisted development tools. Understanding of developer documentation and documentation-as-code practices. Experience with CI/CD and DevOps concepts is desirable. Exposure to Backstage, TechDocs, or documentation portals is a plus. Strong written communication and documentation skills.

What you’ll do

Requirements

Requires 5+ years of scripting and automation experience, preferably with Python or alternatively Java, along with experience in Markdown, Git-based repositories, Confluence, and content transformation. Candidates should have hands-on experience with GitHub Copilot or similar AI-assisted tools and strong documentation skills; CI/CD, DevOps, Backstage, and TechDocs experience are desirable or advantageous.