FileNet IER SME

FileNet IER Developer Location: Toronto; Hybrid: 2 days a week in office Detailed Job Description: We are seeking an experienced Subject Matter Expert (SME) for the IER module to lead the design, development, and implementation of customized integrations aligned with business requirements. The role involves ownership of critical functionalities related to legal holds and data purge, ensuring compliance and operational efficiency. The candidate will be responsible for driving end-to-end solution delivery, including architecture design, system integration, and implementation. They will also provide QA support through defect triage, root cause analysis, and resolution to maintain high-quality deliverables. Additionally, the role requires enabling team capability by cross-skilling members on IER functionalities and promoting knowledge sharing. The candidate will develop and maintain comprehensive documentation covering system design, procedures, infrastructure, and implementation guidelines. Top 3 Required Skills: • Strong expertise in IER module (Subject Matter Expert level) • Experience in legal hold and data purge implementations • Hands-on experience in system design, integration, and implementation Top 3 Preferred Skills: • Experience with QA support, defect triage, and issue resolution • Strong documentation and technical writing skills • Ability to mentor and cross-skill team members Education Requirements: • Bachelor’s degree in Computer Science, Information Technology, or a related field

Lead the design, development, and implementation of customized FileNet IER integrations, specifically focusing on legal holds and data purge. Provide QA support through defect triage and mentor team members to enhance overall capability.

Requires a Subject Matter Expert in the FileNet IER module with a proven track record in system design and integration. A Bachelor's degree in Computer Science or a related field is required.

• Root Cause AnalysisPreferred

Identified from the job description. Confirm important requirements above.

• FileNet IER
• Legal Hold Implementation
• Data Purge Implementation
• System Design
• System Integration
• Defect Triage
• Root Cause Analysis
• Technical Writing
• Mentoring
• Architecture Design

• Technology
• Software
• Consulting
• Data & Analytics

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Oct 3, 2026

Posting language

English

Working hours

40 hours per week

Office presence

2 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available