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Salesforce Business Systems Analyst - FSC

Toronto, ON
Hybrid
Posted Oct 17, 2026
1 position

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Employment type: Full-time
Experience level: Lead · 10+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Office presence: 2 days per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Gather and analyze business requirements, then translate them into user stories, functional specifications, process flows, and scalable Salesforce solutions. Collaborate with stakeholders, product owners, architects, developers, and QA teams throughout Agile delivery, including backlog refinement, testing, defect analysis, and production implementation.

Job details

Salesforce Business System Analyst Location: Toronto, ON Work Model: Hybrid (2 days per week in-person at Toronto office preferred) Skills: Business Analysis, Agile Way of Working, Salesforce Experience Required: 8–10 Years Detailed Job Description 10+ years of overall IT experience, with strong experience as a Salesforce Business Analyst in enterprise-scale implementations. Strong Salesforce development background, with the ability to bridge business requirements and technical solution design. Hands-on experience with Salesforce Lightning, Aura Components, and Apex development and customization. Strong experience in requirements gathering, business analysis, user stories, functional specifications, process flows, and acceptance criteria. Work closely with business stakeholders, product owners, architects, developers, and QA teams to translate business needs into scalable Salesforce solutions. Strong understanding of Salesforce configuration, customization, data models, workflows, integrations, and application architecture. Experience with Agile/Scrum delivery, including backlog refinement, sprint planning, UAT support, defect analysis, and production implementation. Experience with Salesforce Financial Services Cloud (FSC) and/or banking and financial services domain. Top 3 Required Skills Salesforce Business Analysis with strong requirements gathering, user stories, functional specifications, and stakeholder management experience. Salesforce Development Background with hands-on experience in Lightning, Aura Components, and Apex along with Salesforce Financial Services Cloud (FSC) experience. 10+ years of IT/Salesforce experience, with the ability to bridge business requirements and technical solution design. Top 3 Preferred Skills Banking / Financial Services domain experience. Agile/Scrum delivery experience, including backlog refinement, UAT, defect analysis, and production implementation. Salesforce Certifications. Education Requirements Bachelor’s or master’s degree in computer applications or engineering.

What you’ll do

Requirements

Requires 10+ years of IT experience, including strong Salesforce business analysis experience and the ability to bridge business requirements with technical solution design. Candidates should have hands-on experience with Lightning, Aura Components, Apex, and Financial Services Cloud, along with Agile/Scrum delivery experience; a bachelor's or master's degree in computer applications or engineering is required.