SAP ISU Business Analyst

Job summary

Gather, analyze, and document business and functional requirements, create BRDs and FSDs, and map processes to identify gaps and improvement opportunities. Work with stakeholders and cross-functional delivery teams throughout the project lifecycle, including facilitating discussions and supporting UAT, defect tracking, and solution validation.

Job details

SAP ISU Business Analyst Role Description We are seeking an experienced ISU Business Analyst (L2 Senior) to bridge business requirements and technology solutions. The candidate will work closely with business stakeholders, analyze business processes, gather and document requirements, and support the delivery of enterprise solutions while ensuring alignment with business objectives. Key Responsibilities Gather, analyze, and document business and functional requirements. Engage with business stakeholders to understand business challenges and recommend effective solutions. Create Business Requirement Documents (BRD), Functional Specification Documents (FSD), and process flows. Conduct gap analysis and identify opportunities for process improvement. Perform process mapping, workflow analysis, and business process documentation. Coordinate with development, testing, and support teams throughout the project lifecycle. Support User Acceptance Testing (UAT), defect tracking, and solution validation. Facilitate workshops, meetings, and stakeholder discussions. Ensure compliance with organizational standards, processes, and best practices. Collaborate with cross-functional teams to ensure successful solution delivery. Required Skills Strong business analysis and requirements-gathering experience. Expertise in process mapping, workflow analysis, and documentation. Excellent stakeholder management and communication skills. Experience with Agile, Scrum, or Waterfall methodologies. Strong analytical and problem-solving abilities. Proficiency in tools such as Microsoft Excel, PowerPoint, Visio, JIRA, or similar platforms. Preferred Skills Experience in Enterprise Solutions and IT Service Management (ITSM) environments. Knowledge of data analysis and reporting tools. Professional certifications such as CBAP, CCBA, PMI-PBA, or Agile Business Analysis are an added advantage.

What you’ll do

Gather, analyze, and document business and functional requirements, create BRDs and FSDs, and map processes to identify gaps and improvement opportunities. Work with stakeholders and cross-functional delivery teams throughout the project lifecycle, including facilitating discussions and supporting UAT, defect tracking, and solution validation.

Requirements

The role requires strong business analysis, requirements-gathering, process-mapping, documentation, stakeholder-management, and problem-solving experience. Familiarity with Agile, Scrum, or Waterfall and tools such as Excel, PowerPoint, Visio, or JIRA is expected; enterprise solutions or ITSM experience and relevant business-analysis certifications are preferred.

Listed skills

• Microsoft Excel · Preferred
• Scrum · Preferred
• Communication · Preferred
• Agile · Preferred
• Process Mapping · Preferred
• Business analysis · Preferred
• Requirements gathering · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Requirements Gathering
• Process Mapping
• Workflow Analysis
• Requirements Documentation
• Stakeholder Management
• Communication
• Gap Analysis
• Process Improvement
• Agile
• Scrum
• Waterfall
• Analytical Problem-Solving
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Visio

Job areas

• Technology
• Consulting
• Data & Analytics
• Management & Leadership

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