National Senior Manager, Enterprise Employee Relations

Job summary

The role serves as a subject matter expert for Employee Relations, advising leaders and HR partners on policy, performance management, and complex investigations. You will ensure consistent application of HR practices across the Canadian enterprise while mitigating risk and aligning with global standards.

Job details

National Senior Manager, Enterprise Employee Relations Mississauga, Ontario Human Resources Hybrid Work- on average 3 days/week from office In this role, you will be the specialist and subject matter expert for Employee Relations across our Canadian enterprise, supporting multiple business units and global functions. Working closely with HR Business Partners, Legal, and the broader HR team, you will advise leaders, shape a fair and consistent employee experience, and ensure our practices align with Canadian legislation and global standards. You will also partner with global HR centers of excellence to pull through enterprise approaches and resources, ensuring consistent execution of the AstraZeneca way in Canada. Our environment is non-union and highly professional, making experience in large multinationals especially relevant. You will serve as both a center of excellence for HR and a visible, frontline advisor to the business—helping leaders drive performance, avoid escalations, and resolve issues conclusively and ethically to keep our teams focused on delivering medicines that change patients’ lives. What you'll do Set, interpret and uphold HR policies; ensure practical, consistent application aligned to Canadian legislation and global standards. Lead all increased ER matters to robust, timely conclusions, including fact-finding, investigations, performance improvement plans, written warnings and involuntary terminations; engage internal or external legal counsel as needed. Maintain performance management playbooks, templates and training; uphold consistent standards that improve outcomes for employees, teams and the organization. Maintain severance policy and oversee end-to-end processes for individual terminations and reorganizations, coordinating with support services to manage risk and experience. Advise HR Business Partners and leaders on change initiatives to maintain compliance with policies and legislation and enable smooth transitions with strong risk oversight. Own intake, triage and resolution of cases reported via AZEthics and those originating outside the system; document and track outcomes. Lead the response strategy for demand letters, partnering with legal counsel to resolve effectively while handling precedent and risk. Conduct regular policy reviews; update and align with global frameworks and evolving local legislation. Report and monitor ER metrics; build and maintain a repository of ER case history and records to identify trends and drive prevention. Partner with internal and external counsel to ensure defensible decisions and effective risk mitigation. Serve as the escalation point for sensitive exits to diagnose root causes and inform continuous improvement. Essential Skills/Experience: Bachelor's Degree Minimum of 10 years of relevant Employee Relations/Policy experience Experience leading the Performance Management Framework process from end to end Experience writing and managing employee related workplace policies Ability to handle employ relations investigations independently Advanced communication, presentation and project management skills, as well as demonstrated report writing skills Excellent problem solving skills with ability to apply sound judgement Strong relationship building and relationship management skills, high integrity orientation Demonstrated business insight, expertise in global corporate professional workforce settings an asset Comprehensive knowledge of Canadian legislation and regulations regarding employment topics Excellent ability to navigate difficult situations by building empathy and objectivity, excellent people skills and ability to navigate tension Desirable Skills/Experience: Degree in Human Resources A legal background specifically in employment law Experience in Pharma industry Expertise in global corporate professional workforce settings Bilingual in English and French, spoken and written Experience in large, non-union, multinational corporate environments Great People want to Work with us! Find out why: GTAA Top Employer Award for 12 years Top 100 Employers Award Canada’s Most Admired Corporate Culture Learn more about working with us in Canada View our YouTube channel Are you interested in working at AZ? Apply today! AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com. #LI-Hybrid ⠀ Annual base salary for this position ranges from 134,227.20 to 176,173.20. AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs. In some cases, offers outside the range may also be considered to address unique circumstances. In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program. We are using AI as part of the recruitment process. This advertisement relates to a current vacancy.

What you’ll do

The role serves as a subject matter expert for Employee Relations, advising leaders and HR partners on policy, performance management, and complex investigations. You will ensure consistent application of HR practices across the Canadian enterprise while mitigating risk and aligning with global standards.

Requirements

Candidates must possess a Bachelor's degree and a minimum of 10 years of relevant experience in Employee Relations or policy management. Strong expertise in Canadian employment legislation and the ability to navigate sensitive workplace investigations are essential.

Benefits

• Flex Benefits
• Retirement Savings Program
• Paid Vacation
• Personal Days
• Variable Pay Bonus
• Short Term Incentive
• Equity-based Long-term Incentive

Listed skills

• Policy development · Preferred
• Change Management · Preferred
• Project management · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee Relations
• Performance Management
• Policy Development
• Investigations
• Change Management
• Risk Mitigation
• Employment Law
• Project Management
• Report Writing
• Problem Solving
• Relationship Management
• Business Insight
• Communication
• Presentation Skills
• Conflict Resolution
• Empathy
• Support Services
• Bilingual (French/English)
• Ethical Standards And Conduct
• Multilingualism
• Software Documentation
• Continuous Improvement Process
• Labor Law
• Fact-Finding
• Performance Improvement
• Pharmaceuticals
• Presentations
• Relationship Building
• Risk Governance
• Triage
• Coordinating
• Investigation
• Personal Integrity

Job areas

• Human Resources
• Management & Leadership
• Legal
• Healthcare
• Employee Relations Manager
• Human Resources Manager
• Human Resource Managers
• Human Resources Managers

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