Warehouse Assistant

Job summary

The Warehouse Assistant is responsible for managing daily warehouse operations, including receiving shipments, processing orders, and maintaining accurate inventory records. They also coordinate with the logistics team to ensure timely fulfillment and support customer inquiries regarding order status.

Job details

Job Description Overview: The Warehouse Assistant is responsible for supporting daily warehouse operations and ensuring inventory and orders are handled accurately and efficiently. The position works closely with the Logistics team to support receiving, order fulfillment, inventory management, and other day-to-day warehouse activities. We are looking for a dependable and detail-oriented individual who is hands-on, willing to learn, and able to work effectively both independently and as part of a team. Essential Duties and Responsibilities * Receive incoming shipments and verify part numbers, serial numbers, quantities, and product condition. * Put away products into assigned warehouse locations and maintain organized racks and storage areas. * Process orders, including picking, packing, preparing shipping labels, and shipping products. * Maintain accurate inventory and warehouse locations and promptly report any discrepancies to the supervisor. * Perform regular cycle counts and assist with physical inventory counts. * Receive and process product returns and support returns and refund processing according to established procedures. * Complete required receiving, shipping, inventory, and return transactions in company systems. * Assist with responding to customer inquiries by email regarding order, shipment, return, or refund status. * Coordinate with the Parts Planner on bulk customer orders, monitor shipment ETAs, prioritize receiving upon arrival, and communicate with customers to support timely order placement and fulfillment. * Maintain a clean, safe, and organized warehouse and work area. * Perform other duties and tasks assigned by management. Knowledge and Skills: * Strong attention to detail, organization, and accuracy. * Good problem-solving skills and ability to identify and report issues in a timely manner. * Ability to multitask and work effectively in a fast-paced environment. * Ability to work independently and meet deadlines. * Good communication and interpersonal skills. * Basic knowledge of Microsoft Office; proficiency in Microsoft Excel, including data entry, formulas, and report generation, is a plus. * Ability to lift and/or move items weighing up to 50 pounds when necessary. * Flexibility to adapt to changing priorities and work requirements. * Familiarity with ASUS products and technology is a plus. * Basic handyman skills, including experience using hand tools and assembling shelving or furniture, are a plus. Preferred Experience * At least one year of experience in warehouse operations, shipping/receiving, inventory management, order fulfillment, or a related field is preferred.

What you’ll do

The Warehouse Assistant is responsible for managing daily warehouse operations, including receiving shipments, processing orders, and maintaining accurate inventory records. They also coordinate with the logistics team to ensure timely fulfillment and support customer inquiries regarding order status.

Requirements

Candidates should have at least one year of experience in warehouse operations or a related field and possess strong organizational and problem-solving skills. Proficiency in Microsoft Excel and the ability to lift up to 50 pounds are required for this role.

Listed skills

• Problem solving · Preferred
• Order Fulfillment · Preferred
• Logistics Support · Preferred
• Warehouse operations · Preferred
• Attention to detail · Preferred
• Safety Compliance · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Shipping and receiving
• Order fulfillment
• Data entry
• Microsoft Excel
• Problem-solving
• Attention to detail
• Multitasking
• Communication
• Hand tools
• Warehouse operations
• Cycle counts
• Logistics support
• Safety compliance
• Hand Tools
• Shipping And Receiving
• Furniture Cleaning
• Merchandise Returns
• Ability To Meet Deadlines
• Lifting Ability
• Willingness To Learn
• Warehouse Operations
• Cycle Counting
• Data Entry
• Order Fulfillment Management
• Warehousing
• Interpersonal Communications
• Inventory Management
• Problem Solving
• Microsoft Office
• Physical Inventory
• Customer Inquiries
• Detail Oriented

Job areas

• Logistics
• Administrative
• Customer Service & Support
• Manufacturing
• Warehouse Assistant
• Warehouse Worker
• Freight Handlers
• Laborers and Freight, Stock, and Material Movers, Hand