Parts Person Appliances

Job summary

Sell parts and provide customer service, including accurate pricing and availability information, supplying parts to service technicians, and recording transactions. Maintain inventory and department organization, process returns and warranties, support receiving duties, and follow up on shortages.

Job details

Benefits: Health insurance Competitive salary Dental insurance As a Parts Person your key responsibilities will include: Sell products and provide excellent service for customers Assist in keeping the Parts department clean and orderly Record all sales and/or customer transactions Provide Service Technicians with parts as required Provide accurate pricing and availability of parts for all requested quotes Control inventory; placing parts orders to ensure maximum sales and customer satisfaction Perform routine housekeeping tasks Follow prescribed cash, credit, and check processing procedures Process cores, warranties, and new return merchandise as required at a point of sale Verify receiving documents and support with Shipper/Receiver duties Follow up on shortages and expedite to Management Other duties as assigned Required Skills & Qualifications The ideal candidate will possess the following skills, knowledge, and competencies: Minimum 2 years of related parts experience Good verbal communication skills Strong listening skills Ability to interpret customer needs Basic computer skills, including working knowledge of Word, Excel & Outlook Strong organizational skills

What you’ll do

Sell parts and provide customer service, including accurate pricing and availability information, supplying parts to service technicians, and recording transactions. Maintain inventory and department organization, process returns and warranties, support receiving duties, and follow up on shortages.

Requirements

Requires a minimum of two years of related parts experience, strong verbal communication and listening skills, and the ability to interpret customer needs. Candidates should have basic computer skills, including working knowledge of Word, Excel, and Outlook, as well as strong organizational skills.

Benefits

• Health Insurance
• Competitive Salary
• Dental Insurance

Listed skills

• Customer service · Preferred
• basic computer skills · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Organization · Preferred
• Inventory Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Sales
• Customer Service
• Verbal Communication
• Active Listening
• Customer Needs Assessment
• Basic Computer Skills
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Organization
• Inventory Control
• Cash and Credit Processing
• Parts Ordering
• Receiving Documentation
• Organizational Skills
• Management
• Housekeeping
• Computer Literacy
• Sales
• Packaging And Labeling
• Health Insurance
• Listening Skills
• Merchandising
• Point Of Sale
• Verbal Communication Skills

Job areas

• Customer Service & Support
• Sales
• Retail
• Logistics
• Parts Person
• Parts Counter Representative
• Shop Sales Assistants
• Parts Salespersons