🚀 Client Growth Account Manager | eCommerce | Remote

🏢 About the Role We’re hiring a Client-Facing Account Manager to own client relationships end-to-end while guiding high-level, full-funnel strategy alongside our internal channel teams. This role is equal parts relationship, performance storytelling, and strategic direction — helping clients stay confident, aligned, and growing. You’ll be the primary strategic partner for a portfolio of high-growth eCommerce brands, leading recurring meetings, translating performance into clear narratives, and turning client feedback into actionable internal direction. 🌍 About the Agency We’re a rapidly growing performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. We’re focused on doing excellent work, exceeding expectations, and building a smart, supportive team that keeps leveling up. 🛠 What You’ll Do You’ll be the strategic “owner” of your accounts — driving clarity, alignment, and momentum across client relationships and internal execution. Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership ✅ What We’re Looking For You’re confident in client-facing strategy, strong at performance storytelling, and organized enough to keep multiple accounts moving smoothly. 3+ years in Account Strategy, Account Management, or a similar client-facing role (agency experience strongly preferred) Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO) Comfortable pulling insights from eCommerce metrics like ROAS, AOV, LTV (and communicating them clearly) Excellent client relationship management and communication skills (clear, calm, strategic) Strong organization + follow-through across meetings, action items, and internal coordination 💰 Benefits & Compensation Competitive pay based on experience and location. 100% remote with flexible hours. Direct ownership of high-value accounts (budgets scaling to $500K+/mo). Strategic influence over campaign direction and creative planning. Opportunity to help brands scale beyond $10M+ in annual revenue 🧩 Why This Role Might Be a Fit ✅ You like owning client relationships and driving strategy ✅ You can turn performance numbers into a story clients instantly understand ✅ You’re proactive and naturally spot issues before they become problems ✅ You love cross-functional collaboration and keeping teams aligned ✅ You care about outcomes — not just reporting 📩 Ready to Apply? Send your resume and a short note on your experience managing client relationships and guiding strategy for performance-focused accounts (especially in eCommerce).

Own end-to-end client relationships for a portfolio of high-growth eCommerce brands, serving as the primary strategic partner. Translate performance data into clear narratives and guide full-funnel strategies to drive growth and retention.

Requires 3+ years of experience in account strategy or management, preferably within an agency setting. Must possess a strong understanding of performance marketing fundamentals and the ability to analyze eCommerce metrics like ROAS and LTV.

• Competitive Pay • 100% Remote • Flexible Hours • Direct Ownership Of High-Value Accounts • Strategic Influence Over Campaign Direction

Identified from the job description. Confirm important requirements above.

• Account Management
• Performance Marketing
• Client Relationship Management
• Strategic Planning
• Data Storytelling
• eCommerce Strategy
• Paid Media
• Conversion Rate Optimization
• SEO
• ROAS Analysis
• AOV Analysis
• LTV Analysis
• Cross-functional Collaboration
• Performance Tracking
• Client Communication
• Project Organization

• Marketing
• Sales
• Management & Leadership
• Consulting
• Customer Service & Support

Minimum experience

3+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Calgary, Alberta, Canada

Seniority

Mid-Senior level