Office Administrator

Job summary

The Office Administrator will serve as the primary point of contact for customers, managing incoming calls, walk-ins, and order processing. They are also responsible for data entry, invoicing, and supporting general office operations to ensure efficient service delivery.

Job details

Location: Saskatoon, AB Status: Full-Time, Regular, Permanent ABOUT ATS TRAFFIC ATS Traffic is a family-owned business that has been getting people home safety since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Brandon, Winnipeg, Langley, Kamloops and Mississauga. As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day: * Do What’s Right * Our People Matter * Trust Through Teamwork * Striving for Excellence ABOUT THE POSITION ATS Traffic is actively seeking a customer-focused Office Administrator to join our Saskatoon team. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting. Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day: * Do What’s Right * Our People Matter * Trust Through Teamwork * Striving for Excellence If this sounds like you, submit your application today! RESPONSIBILITIES * Answer and direct incoming calls: greet and assist walk-in clients, ensuring a positive experience * Serve as the first point of contact for internal and external customers regarding orders, sales, and rentals * Data Entry: Accurately process quotes, orders, jobs, tickets using TCR and SalesPad * Handle customer orders via phone, email, and walk-ins * Respond to inquiries related to quotes, deliveries, pick-ups, and customer concerns * Collaborate with Account representatives, OSS Team, and Leadership to support customer needs * Manage daily and 28-day cycle invoicing * Take payments for cash sales and maintain accurate transaction records * Promote new products and build lasting customer relationships * Support general administrative tasks and office operations QUALIFICATIONS * Personable, positive, and customer-focused across all communication channels * Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook is required. * Strong verbal and written communication skills * Detail-oriented with solid administrative and data entry skills * Experience in order entry, quotations, and invoicing preferred * Customer service experience and training/ coursework is considered an asset. * Demonstrates curiosity and initiative in learning products and finding solutions * Effective time management and decision-making abilities * Comfortable working in a fast-paced, team oriented environment We will provide training to the right candidate, apply today! WHY CHOOSE ATS TRAFFIC? We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning. Other perks include: * RRSP Matching Program * Paid Vacation Time and Personal Days * Health Spending Account and Healthy Lifestyle Spending Account * Competitive benefits package * Regular company events like barbecues and holiday parties Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today! [https://www.atstraffic.ca/wp-content/uploads/2019/03/Best-Managed-Logo-300x113.jpg] We thank all applicants for their interest, however only selected candidates will be contacted. *By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed. *

What you’ll do

The Office Administrator will serve as the primary point of contact for customers, managing incoming calls, walk-ins, and order processing. They are also responsible for data entry, invoicing, and supporting general office operations to ensure efficient service delivery.

Requirements

The ideal candidate should possess strong computer literacy in Microsoft Office 365 and excellent verbal and written communication skills. Previous experience in customer service, order entry, or invoicing is preferred, along with a detail-oriented and proactive approach to problem-solving.

Benefits

• RRSP Matching Program • Paid Vacation Time • Personal Days • Health Spending Account • Healthy Lifestyle Spending Account • Competitive Benefits Package

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Data entry · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Data Entry
• Microsoft Office 365
• Time Management
• Communication
• Problem-solving
• Invoicing
• Order Processing
• Mathematical Skills
• Analytical Skills
• Sales Support
• Decision-making
• Teamwork
• Attention To Detail
• Resourcefulness
• Microsoft 365
• Communication Channels
• Professionalism
• Order Entry
• Curiosity
• Administrative Functions
• Microsoft Excel
• Decision Making
• Computer Literacy
• Sales
• Leadership
• Problem Solving
• Mathematics
• Microsoft Outlook
• Operations
• Team Oriented
• Traffic Control
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Sales
• Logistics
• Office Administrator
• Office Manager (General)
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers