Assistant Service Manager - Dartmouth Chrysler Jeep Dodge

Join the ride! Position: Assistant Service Manager Dealership: Dartmouth Chrysler Jeep Dodge Location: Dartmouth, NS Classification: Full Time, Immediate Hire Dartmouth Chrysler Jeep Dodge is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it. Your area of focus. The role consists of optimizing department operations to maximize efficiency, productivity, and profitability, while ensuring exceptional customer satisfaction and retention. What drives your day-to-day? * Ensuring profitability of the service shop * Supervising Appointment Coordinators * Assisting and support Service Advisors * Creating and maintaining harmonious relationships with our customers to build loyalty * Performing administrative tasks related to the department as needed What are the must-haves… * Previous experience as an Assistant Service Manager in a dealership setting or tenured experienced as a Senior Service Advisor (5+ years) * Strong problem solving skills * Strong customer service skills * Must be legally authorized to work in Canada and have a have a valid driver's license * Must submit to and adequately pass a pre-employment background and MVR screen prior to employment * High school diploma or equivalent required, bachelor’s degree preferred * Knowledge of CDK is an asset * Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner The Perks. * Competitive Compensation and Benefits Package * Employee Vehicle Purchase & Service Plans * Employee and Family Assistance Programs * Company-wide appreciation events and contests throughout the calendar year * Professional development and the opportunity to grow your career And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Compensation The expected range of total compensation for this position is $100,000 - $120,000 annually. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. This position will also be eligible to participate in the Company's annual cash bonus program, subject to the terms and conditions of the applicable plan documents. Can you picture yourself here already? We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Instagram [https://www.instagram.com/autocanadainc/] Facebook [https://www.facebook.com/autocan] LinkedIn [https://www.linkedin.com/company/autocanada] #LI-SC1

The Assistant Service Manager optimizes department operations to maximize efficiency, productivity, and profitability. They are responsible for supervising appointment coordinators, supporting service advisors, and ensuring exceptional customer satisfaction.

Candidates must have at least 5 years of experience as a Senior Service Advisor or previous experience as an Assistant Service Manager in a dealership. A high school diploma is required, and applicants must be legally authorized to work in Canada with a valid driver's license.

• Competitive Compensation • Benefits Package • Employee Vehicle Purchase Plan • Employee Service Plan • Employee and Family Assistance Programs • Company-wide appreciation events • Professional development

• Customer servicePreferred
• Problem solvingPreferred
• Team SupervisionPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Service management
• Automotive dealership operations
• Customer service
• Problem solving
• Team supervision
• Administrative tasks
• Communication
• CDK software
• Profitability management
• Customer retention
• Administrative Functions
• Valid Driver's License
• Customer Service
• Disabilities
• Innovation
• Problem Solving
• Operational Excellence
• Operations

• Management & Leadership
• Customer Service & Support
• Retail
• Administrative
• Automotive Technician/Mechanic/Chrysler Master Level Technician
• Assistant Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Minimum education

High school

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week