Parts Advisor - Grande Prairie Hyundai

Job summary

The Parts Advisor is responsible for researching, sourcing, and selling automotive parts to customers and technicians while maintaining accurate inventory records. They must provide exceptional customer service by managing price quotes, special orders, and ensuring the work area remains clean and safe.

Job details

Join the ride! Position: Front Counter Parts Advisor Dealership: Grande Prairie Hyundai Location: Grande Prairie, AB Classification: Full-Time, Immediate Hire About Us Grande Prairie Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it. Your area of focus. The Parts Advisor will be responsible for researching and sourcing parts for customers and technicians, ensuring timely and accurate part orders, and facilitating the sales process. Will provide exceptional customer service by issuing price quotes, selling parts, and handling special-order requests. This role also involves managing inventory, maintaining a clean and organized work area, and following safety policies to ensure a safe working environment. What drives your day-to-day? * Research and source parts for customers or technicians * Issue parts price quotes * Sell parts to customer or service work orders * Complete special-order parts requests that need to be ordered by the customer * Communicate with the customer on the status of any parts ordered and notify them upon delivery to the dealership * Pick-up parts for customers or technicians as required * Restock shelves and put warranty parts into appropriate bins * Keep work area and displays clean * Must follow all company safety policies and procedures * Other duties as required What are the must-haves… * Some familiarity and/or experience with working in an automotive dealership and/or Parts Department * Completion of a related post-secondary program and or training courses is considered an asset * Experience with CDK is considered an asset * A general understanding of Parts & Service operations and inventory management * A well-defined sense of diplomacy, including negotiation and conflict resolution skills * Strong organizational and time management skills * A person of professionalism and high integrity who is trusted by others and consistently honours their commitments * Detail oriented, self-motivated and resourceful * High-level skills in Word, Excel and MS Office etc. * Ability to meet physical demands such as heavy lifting, standing for long periods of time * Must possess a valid Alberta driver's license and have a safe driving history * Must be legally authorized to work in Canada * Training will be provided day-to-day and ongoing The Perks. * Competitive Compensation and Benefits Package * Employee Vehicle Purchase & Service Plans * Employee and Family Assistance Programs * Company-wide appreciation events and contests throughout the calendar year * Professional development and the opportunity to grow your career And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Compensation The expected range of compensation for this position is $20 – $26 Hourly — Flat Rate. The actual compensation offered will be based on a variety of factors, including job-related knowledge, education, skills and experience. Can you picture yourself here already? We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter. Instagram [https://www.instagram.com/autocanadainc/] Facebook [https://www.facebook.com/autocan] LinkedIn [https://www.linkedin.com/company/autocanada] #LI-ZA1 Automotive technician, auto tech, auto repair, vehicle repair, mechanic, mobile mechanic, journeyman, journey man, master technician, line technician, maintenance technician, red seal, apprentice technician, technician a tech, b tech, c tech, a-tech, b-tech, c-tech, lube tech, oil change, tire technician, general service technician, service tech, GST, alignment technician, suspension, diesel, diesel, commercial, fleet technician, fleet maintenance, ev tech, diagnostic, transmission, RST, certified, Stellantis, Ford, Honda, Toyota, GM, General Motors, Chrysler, Dodge, Jeep, RAM, Acura, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Bugatti, Buick, Cadillac, Chevrolet, Chevy, Ferrari, Fiat, GMC, Jaguar, Land Rover, Lamborghini, Maserati, McLaren, Mercedes-Benz, Mercedes, MB, Porsche, Hyundai, Kia, Nissan, Infiniti, Mazda, Mitsubishi, Lexus, Lincoln, Lotus, JLR, Mini, AMG, Polestar, Rivian, Rolls Royce, Rolls-Royce, Subaru, Tesla, VW, Volkswagen, Autobody Repair, Refinishing, Paint Application, Surface Preparation, Sanding, Masking, Color Matching, Spray Gun Operation, Clear Coat Application, Quality Inspection, Detail-Oriented, Automotive Finishing, Safety Protocols, Automotive Paint Systems, Restoration, Paint Mixing, Defect Correction, Vehicle Detailing, Team Collaboration, Problem-Solving Skills

What you’ll do

The Parts Advisor is responsible for researching, sourcing, and selling automotive parts to customers and technicians while maintaining accurate inventory records. They must provide exceptional customer service by managing price quotes, special orders, and ensuring the work area remains clean and safe.

Requirements

Candidates should have some experience in an automotive dealership or parts department and possess strong organizational and communication skills. Proficiency in Microsoft Office is required, and a valid driver's license with a safe driving history is mandatory.

Benefits

• Competitive compensation
• Benefits package
• Employee vehicle purchase plan
• Employee service plans
• Employee and family assistance programs
• Company-wide appreciation events
• Professional development

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Safety Compliance · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts sourcing
• Customer service
• Inventory management
• Price quoting
• Sales
• Conflict resolution
• Negotiation
• Organizational skills
• Time management
• Professionalism
• Microsoft Office
• Word
• Excel
• CDK
• Safety compliance
• Auto Body Repairs
• Fleet Maintenance
• Safe Driving
• Resourcefulness
• Automotive Detailing
• Color Matching
• Changing Oil
• Diplomacy
• Lifting Ability
• Service Operations
• Valid Driver's License
• Self-Motivation
• Microsoft Excel
• Research
• Customer Service
• Conflict Resolution
• Disabilities
• Selling Techniques
• Innovation
• Inventory Management
• Problem Solving
• Operational Excellence
• Suspension (Vehicle)
• Transmission
• Refinishing
• Sales Process
• Time Management
• Registered Sleep Technologist
• Personal Integrity
• Teamwork
• Detail Oriented

Job areas

• Retail
• Customer Service & Support
• Trades
• Logistics
• Parts Advisor
• Automotive Service Technician / Mechanic
• Motor Vehicle Mechanics and Repairers
• Automotive Service Technicians and Mechanics

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