Project Manager

Job summary

The Project Manager will lead clinical trial recruitment campaigns by managing client relationships, campaign budgets, and cross-functional service delivery teams. They are responsible for monitoring performance metrics, presenting reports to clients, and identifying opportunities for campaign extensions or service improvements.

Job details

Project Manager Raleigh, NC | Toronto, ON | Remote Who We Are Within a clinical trial, recruiting patients to participate is frequently the most difficult and time-consuming activity. AutoCruitment has developed a targeted, direct-to-patient online marketing platform to recruit, screen, and refer patients for clinical trials and specialty procedures. Position Overview In this role, the Project Manager will be the primary point of contact for our clients and work cross-functionally to manage a collection of clinical trial recruitment campaigns. They will apply their prioritization, organization, attention-to-detail, and communication skills to effectively plan, organize, oversee, and close-out digital recruitment campaigns. Key Responsibilities: Campaign Management: works collaboratively with cross-functional service delivery teams to maintain the performance of multiple digital recruitment campaigns. Client Management: works to build trust and partnership with clients and reconciles any client concerns that arise. Revenue Management: manages the campaign budget to maximize achievement of contract and identifies/executes on opportunities for campaign extensions. Specific Responsibilities: Lead clinical trial recruitment campaigns, with a primary focus from post-launch through closeout. Ability to manage workload effectively and in an appropriately prioritised manner. Collaborate on recruitment materials during pre-launch and optimize content throughout the post-launch lifecycle. Monitor campaign performance metrics regularly; build and present weekly report to client during regularly scheduled meetings. Identify areas of improvement for live campaigns and take action to improve metrics, with assistance from others as needed. Maintain assigned collection of campaign within the AutoCruitment Portal. Constantly exercise attention to detail and precision-based skills. Build effective partnership with client, acting as an ambassador of AutoCruitment. Demonstrate AutoCruitment and clinical trial knowledge to build trust and ensure client satisfaction with an aim to continue learning across both areas. Identify, with assistance as needed, opportunities to integrate new service offerings within an existing contract, or for an extension to ongoing services; communicate with client to fully execute an amendment contract. Completes monthly and quarterly revenue forecasting to communicate campaign expectations to the executive team. Monitors the current spend of campaign finances, identifying and taking action to mitigate attrition risk, with assistance from manager as needed. Completes monthly invoicing based on actual campaign performance. Collaborate with internal departments to optimize service delivery workflows and introduce innovative solutions, both departmentally and at the campaign level. Advocate internally for the best interest of the campaign Actively participate in group/team meetings, utilizing audio and video to enhance conversation and collaboration. Assist fellow Project Managers when out of office (reports, meeting, etc.) Actively seeking new opportunities to elevate project management skills as well as clinical trial and AutoCruitment knowledge. All other duties as assigned Key Qualifications: BS/MS in the life sciences, clinical research, related discipline, or equivalent education and experience. 3+ years of experience working in a pharmaceutical, biotech, or contract research organization required. 1+ years of client-facing experience required. Knowledge and application of ICH-GCP, FDA guidelines. Financial literacy and experience managing project budgets required. Strong analytical skills with the ability to use data to inform strategy and execution Experience building project plans, forecasts, and scenarios to support decision-making Demonstrated ability to think independently and anticipate risks, dependencies, and downstream impacts Strong proficiency in Microsoft Office programs (Excel, Outlook, Word) and ability to quickly learn web-based applications used in day-to-day work. AutoCruitment’s BAR for Success: At AutoCruitment, we believe that three core principles set us apart. We expect our team and prospective team members to showcase qualities aligned with these principles: Better Together: facilitates open conversation and develops buy-in. Socializes ideas and plans, overcommunicates, actively listens, and closes the loop. Balances own interests with others. Always do the Right Thing: demonstrates consistency in words, actions, and follow through. Shares news transparently and creates a safe atmosphere for others to speak up. Balances short and long-term impacts for stakeholders and escalates when the ‘right thing’ is unclear. Redefine What’s Possible: Demonstrates a bias for action and challenges the status quo. Strives to exceed expectations, seeks and implements improvements, and roots decisions in data. Other Core Competencies Client Focus: builds strong client relationships and delivers client-centric solutions. Communication: develops and delivers clear and concise communications across a variety of mediums to different audiences. Learning Agility: actively learns through experimentation when tackling new problems, using both successes and failures as learning opportunities. Strategic Mindset: envisions future possibilities and translates them into breakthrough strategies. Physical & Environmental Requirements: Frequent computer use Frequent sitting/standing at a desk or workstation for extended periods Frequent active participation in video calls Must have access to a quiet, professional workspace and reliable internet connection

What you’ll do

The Project Manager will lead clinical trial recruitment campaigns by managing client relationships, campaign budgets, and cross-functional service delivery teams. They are responsible for monitoring performance metrics, presenting reports to clients, and identifying opportunities for campaign extensions or service improvements.

Requirements

Candidates must hold a BS/MS in life sciences or a related field and possess at least 3 years of experience in pharmaceutical, biotech, or contract research organizations. Proficiency in financial management, project planning, and knowledge of ICH-GCP and FDA guidelines is required.

Listed skills

• Attention to detail · Preferred
• Data analysis · Preferred
• Risk Management · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Project management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Clinical trial recruitment
• Client management
• Budget management
• Revenue forecasting
• Data analysis
• Strategic planning
• Communication
• Attention to detail
• ICH-GCP
• FDA guidelines
• Microsoft Office
• Cross-functional collaboration
• Risk management
• Digital marketing

Job areas

• Management & Leadership
• Healthcare
• Science & Research
• Marketing
• Consulting