Agent d'assistance à la clientèle
- Québec, QC
- On-site
- Posted Aug 12, 2026
- 1 position
$49,033–$73,900 / year
Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- College diploma
- Apply by
- Oct 19, 2026
- Posting language
- French
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Inform and assist consumers and financial sector professionals regarding legal obligations and regulatory frameworks. Simplify complex legal information and guide clients through disputes or reporting misconduct within the financial industry.
Job details
Inform and assist consumers and financial sector professionals regarding legal obligations and regulatory frameworks. Simplify complex legal information and guide clients through disputes or reporting misconduct within the financial industry. Requires a college degree in administration, financial services, insurance, or law, with at least two years of experience in the financial sector. Proficiency in both French and English is mandatory, along with comfort using CRM and online platforms.
What you’ll do
Inform and assist consumers and financial sector professionals regarding legal obligations and regulatory frameworks. Simplify complex legal information and guide clients through disputes or reporting misconduct within the financial industry.
Requirements
Requires a college degree in administration, financial services, insurance, or law, with at least two years of experience in the financial sector. Proficiency in both French and English is mandatory, along with comfort using CRM and online platforms.
Benefits
- Salary uncapping after reaching the final step for at least one year
Listed skills
- Customer service · Preferred
- Problem solving · Preferred
- Regulatory Compliance · Preferred
- Communication · Preferred
- CRM · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Analytical Thinking
- Bilingualism
- Problem Solving
- Synthesis
- Legal Simplification
- CRM
- Financial Sector Knowledge
- Communication
- Judgment
- Client Guidance
- Regulatory Compliance
Job areas
- Customer Service & Support
- Finance & Accounting
- Government & Public Sector
- Legal
- Administrative
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