TechOps Engineer

Toronto, ON
On-site
Posted Oct 20, 2026
1 position

$65,000–$70,000 / year

Opens LinkedIn

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Troubleshoot and resolve escalated database and user-interface issues, identify root causes, and recommend improvements to maintain a safe, stable, and reliable online experience. Create bug-fix and enhancement tickets for Agile development teams, assist with quality assurance, manage third-party escalations, and complete special projects.

Job details

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Learn more at tradercorporation.com. This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales. Role: Tech Ops Engineer (Permanent Fulltime) Location: Etobicoke The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers. What you’ll do Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required Manage ticket escalations to 3rd party providers Complete special projects as requested What you bring to the table Problem Solving Skills Troubleshooting Skills Customer Focus Results-Oriented Must have experience University Degree in Information Technology/Computer Science 2 – 5+ years of support experience Solid Database and SQL skills Experience with Microsoft Azure Understanding of Server Management What’s in it for you… Gym discounts Employee and Family Assistance program Virtual wellness events Conferences & training budget Regular internal training programs Financial planning with 3% matching Pension Competitive salary Annual bonus structure Compensation Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings. The base salary range for this position is: $65,000 CAD - $70,000 CAD Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.

What you’ll do

Requirements

Requires a university degree in Information Technology or Computer Science and 2–5+ years of support experience. Candidates must have solid database and SQL skills, experience with Microsoft Azure, and an understanding of server management, along with strong problem-solving, troubleshooting, customer-focus, and results-oriented abilities.