Bilingual Sales Representative

Job summary

The Sales Representative manages a large territory of customer accounts, serving as the primary point of contact for post-sale support and complex negotiations. They are responsible for driving customer satisfaction, retention, and business growth through consultative sales strategies and effective relationship management.

Job details

THE OPPORTUNITY: At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor’s Sales vertical is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. The Sales Representative manages a large territory of customer accounts, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth. Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience. Responds to inquiries and offers consultative guidance on appropriate products and services. Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence. Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development. Mentors less experienced sales representatives and contributes to regional sales strategy. This person MUST reside in close proximity to New Brunswick. What we’re looking for: * Education: Bachelor Degree in Science or higher * Experience: 1-3+ Years Sales Experience Preferred. * Business to Business Sales Experience Preferred * Bilingual (French/English) Who you are: * Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and VWR staff * Ability to carry on a business conversation with business owners and decision makers * Ability to handle difficult situations and interactions * Ability to work independently and successfully manage time and territory * Excellent analytical skills and ability to sell strategically within an account * Ability to understand individual customer operations * Willingness to travel to customer locations * Computer Knowledge (Microsoft Office) * Holder of a valid driver's license in good standing * Willingness to travel to customer locations minimum 4 days a week How you will thrive and create an impact: * Manages a territory consisting of many customers across various markets. * Prospects and establishes new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating VWR’s value proposition. * Sells consultatively, detailing products, determine customer needs and requirements, and makes recommendations to both prospects and customers of the various solutions VWR can offer their business. * Works with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment. * Works in conjunction with sales management team providing proposals and implementing sales strategies to achieve sales growth. * Builds and sustains relationships with customers and ensures customer satisfaction and loyalty. * Manages VWR’s vast product portfolio and executes and implements company defined sales and marketing strategies. * Expands VWR’s role with existing customers by developing retention strategies illustrating VWR’s value proposition in conjunction with evolving customer requirements. * Leverages available resources to effectively implement company marketing plan, strategies and sales processes. * Represents and develops strong relationships with manufacturers. * Works directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com [recruiting@avantorsciences.com] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster [https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here [https://careers.avantorsciences.com/global/en/privacy-policy] for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

What you’ll do

The Sales Representative manages a large territory of customer accounts, serving as the primary point of contact for post-sale support and complex negotiations. They are responsible for driving customer satisfaction, retention, and business growth through consultative sales strategies and effective relationship management.

Requirements

Candidates must hold a Bachelor's degree in Science and possess 1-3+ years of sales experience, with a preference for business-to-business backgrounds. Proficiency in both French and English is required, along with the ability to work independently and reside near New Brunswick.

Benefits

• Inclusive culture • Career growth opportunities • Learning experiences

Listed skills

• Time management · Preferred
• Product Knowledge · Preferred
• Account Management · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Consultative Selling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Bilingual
• Customer relationship management
• Strategic territory development
• Consultative selling
• Negotiation
• Business-to-business sales
• Analytical skills
• Time management
• Microsoft Office
• Account management
• Sales pipeline management
• Communication
• Team interaction
• Product knowledge
• Retention strategies
• Sales Strategy
• Product Knowledge
• Sales Pipelines
• Patient Treatment
• Performance Reporting
• Relationship Management
• Sales Prospecting
• Digital Channels
• Bilingual (French/English)
• Medical Devices
• Analytical Skills
• Business To Business
• Customer Service
• Closing (Sales)
• Marketing Strategies
• Marketing Planning
• Operations
• Project Portfolio Management
• Regional Sales
• Sales Management
• Time Management
• Value Propositions
• Video Conferencing

Job areas

• Sales
• Science & Research
• Customer Service & Support
• Management & Leadership
• Bilingual Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products