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AVI-SPL Canada

Verified Job Source

Transforming how people and technology connect to shape a more human work experience.

Markham, ON

IT Services and IT Consulting
51–200 people

About

At AVI-SPL, we go beyond technology; we empower the human experience at work. As the world's largest AV/UC integrator and digital solutions leader, we collaborate with organizations globally, including 80% of Fortune 100 companies, to redefine collaboration, elevate experiences, and unlock business value. With a team of over 4,300 experts worldwide, we create user-friendly, scalable, and people-centric solutions. Join us on this transformative journey to empower people to work smarter and live better, making work not just more efficient, but also more meaningful. Technical Safety BC - LEL0207519

Open positions

Operations Coordinator

On-site · Montréal

Coordinate internal projects with Operations, Service, Procurement, and Finance, and support office and field staff. Track project milestones and equipment, prepare and archive project documentation, coordinate warehouse pick tickets and returned material authorizations, and assist with customer satisfaction and change order processes.

Operations Coordinator

On-site · Montréal

Support Systems Integration leadership and office operations by coordinating internal projects with Operations, Service, Procurement, and Finance teams. Track project milestones and equipment, coordinate warehouse pick tickets and return authorizations, and ensure project documentation and closeout materials are completed and stored.

Technician Field Service

On-site · Markham

Provide on-site service and technical support for customers’ audiovisual systems, including preventive maintenance, troubleshooting, equipment installation, and restoration of system functionality. Complete service documentation, train clients and technicians, follow health and safety standards, and travel to job sites as needed.

Regional Service Manager

On-site · Calgary

Lead regional field service and onsite managed services teams, coordinate incident response and escalations, and maintain relationships with customers, internal stakeholders, and subcontractors. Manage the region’s service P&L by growing revenue and controlling costs while improving customer satisfaction and retention.

Rep, Technical Support

On-site · Calgary

Manage customer service requests in ServiceNow, prioritize cases to meet service level agreements, and coordinate technician dispatches, parts requests, and vendor hardware repairs. Troubleshoot and escalate complex issues, communicate case updates, and use monitoring tools to identify customer environment issues proactively.

Rep, Technical Support

On-site

Manage customer service requests in ServiceNow, prioritize cases to meet SLAs, coordinate technician dispatches and parts requests, and communicate case updates. Coordinate vendor hardware repairs and RMAs, use monitoring tools to identify issues, and escalate complex technical matters to appropriate resources.

Rep, Technical Support

On-site · Burnaby

Manage customer service requests in ServiceNow, prioritize cases against service level agreements, and coordinate technician dispatches, parts requests, and vendor hardware repairs. Troubleshoot and escalate issues, keep customers and internal teams updated, and use monitoring tools to identify potential problems proactively.

Technician Field Service

On-site · Markham

Provide on-site service and troubleshooting for audiovisual systems, including preventive maintenance, equipment cleaning, control-program installation, networked-device support, and video conferencing setup. Complete service documentation, perform installation tasks, train clients and technicians, follow health and safety standards, and travel to job sites as needed.

Specialist, Commissioning

On-site · Markham

Test, commission, troubleshoot, and fine-tune complex audio-visual systems during and after installation, including control and DSP systems. Coordinate with the Project Manager, document test results, support client training, and manage project punchlists and related site activities.

Technician, Installation 3

On-site · Markham

Install and test audiovisual systems, cabling, equipment, and racks, while troubleshooting technical issues and supporting on-site programming and system commissioning. Lead and mentor installation crews on complex projects, coordinate with project managers, clients, and other trades, and help ensure work meets schedule, budget, quality, and safety requirements.

Engineer, Design

On-site · Calgary

Translate customer requirements into feasible audiovisual system designs and proposals, including labor estimates, material requirements, infrastructure plans, and detailed design documentation. Coordinate with sales, clients, vendors, contractors, and project teams, assess project risks, explain technical solutions, and provide design authority support during implementation.

Technician Onsite Support (Soutien technique sur place)

On-site · Montréal

The Onsite Support Technician provides on-premise audio-visual support, including meeting assistance, incident management, and system maintenance for customers. They are responsible for conducting room checks, managing inventory, and ensuring meeting rooms meet design standards.

Technician, Installation 2

On-site · Markham

The Installation Technician 2 performs on-site installation tasks including cable pulls, equipment mounting, and system testing while ensuring project quality and safety. They also act as a site lead for smaller projects, coordinating with the Project Manager and communicating status updates to clients and stakeholders.

Technician, Installation 1

On-site · Markham

Perform installation tasks for AV projects, including cable pulls, terminations, and rack systems fabrication. Coordinate with the Lead Technician to ensure projects meet quality, safety, and customer satisfaction requirements.

HR Specialist

On-site · Québec

The HR Specialist supports the full employee lifecycle from hire to exit, ensuring process alignment with company policies. Key duties include managing recruitment, providing French translation for corporate communications, and maintaining accurate employee records.

HR Specialist

On-site · Ottawa

The HR Specialist supports the full employee lifecycle from hire to exit, ensuring operational efficiency and policy compliance. Key duties include managing recruitment processes, providing French translation for corporate communications, and maintaining accurate employee records.

HR Specialist

On-site · Montréal

The HR Specialist supports the full employee lifecycle from hire to exit, ensuring operational efficiency and policy compliance. Key duties include managing recruitment processes, providing French translation for corporate communications, and maintaining accurate employee records.

Service Solutions Consultant

On-site · Burnaby

The role involves partnering with regional offices to position and close solutions-oriented service offerings for underserved customers. It requires creating tailored service strategies and acting as a subject matter expert to expand existing account capabilities.

Manager, Project

On-site · Markham

Manage the overall direction, execution, and completion of AV systems integration projects while ensuring they meet time, scope, and budget requirements. Coordinate cross-functional teams and maintain strong customer relationships to improve service quality and satisfaction.

Manager, Project

On-site · Markham

Manage the overall direction, implementation, and completion of AV systems integration projects while ensuring they meet time, scope, and budget requirements. Coordinate cross-functional teams and maintain strong customer relationships to improve service quality and satisfaction.