Luxury Sales Associate

Job summary

The associate is responsible for driving sales and providing excellent customer service while acting as a brand ambassador for luxury products. They must also manage store operations including cash handling, inventory replenishment, and maintaining a clean, organized store environment.

Job details

Opportunity, growth, and meaningful rewards! We offer: Benefits Generous paid time off (vacation, flex or sick) Holiday pay *Tuition reimbursement Employee discounts across all company brands Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Advertised Compensation: $19.50 This Specialty Sales Associate Position Is For You, If You Would Enjoy: Working at our Boutique Stores, selling high-end, high-quality merchandise Contributing in achieving store goals in sales, productivity and service by utilizing our selling skills, service training and standards Representing various luxury brands to the customer and acting as a Brand Ambassador for the brands to ensure needs are consistently exceeded Have open/flexible availability – early mornings (4AM), afternoons, evenings, late nights (2 AM) (weekdays and weekends) and holidays Work a part-time schedule Working in our Duty Free stores at Toronto Pearson International Airport Specialty Sales Associate Key Responsibilities: Acknowledge and greet customers Communicate effectively with customers, fellow employees and store management Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store Effectively operate a cash register Follow all company policies, cash handling policies, and special store loss prevention procedures Communicate pricing, out of date and inventory issues with management Protect all company assets, stock merchandise in stores and backrooms Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal Places stock orders, receive freight, load, and unload trucks Provides ongoing stock replenishment to the sales floor Assists in inventory and reconciliation of inventory variances Perform related work as assigned Required Qualifications: Strong interpersonal skills with the ability to interact with diverse personalities 2 years retail experience, preferably with luxury brands Proficiency in the operation of a cash register Excellent customer service skills and demonstrable experience in dealing with difficult customers Excellent verbal communication and relational skills Ability to multi-task Be able to lift 40-60 pounds Ability to work in environment exposed to the elements, both hot and cold Good time-management skills and problem-solving abilities Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

What you’ll do

The associate is responsible for driving sales and providing excellent customer service while acting as a brand ambassador for luxury products. They must also manage store operations including cash handling, inventory replenishment, and maintaining a clean, organized store environment.

Requirements

Candidates must have at least 2 years of retail experience, preferably with luxury brands, and possess strong interpersonal and communication skills. The role requires the physical ability to lift 40-60 pounds and the flexibility to work varied shifts including early mornings, late nights, weekends, and holidays.

Benefits

• Paid time off
• Holiday pay
• Tuition reimbursement
• Employee discounts
• Employee assistance program
• Training
• Career growth opportunities
• Referral program

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Stock Replenishment · Preferred
• interpersonal skills · Preferred
• Time management · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Cash register operation
• Cash handling
• Loss prevention
• Inventory management
• Stock replenishment
• Interpersonal skills
• Time management
• Problem-solving
• Communication
• Merchandising
• Retail operations
• Cash Handling
• Lifting Ability
• Stocking Merchandise
• Time Off Management
• Apache Flex
• Reconciliation
• Management
• Cash Register
• Customer Service
• Discounts And Allowances
• Employee Assistance Programs
• Selling Techniques
• Interpersonal Communications
• Problem Solving
• Loss Prevention
• Multitasking
• Sorting
• Time Management
• Loading And Unloading
• Verbal Communication Skills
• Greeting Customers

Job areas

• Retail
• Sales
• Customer Service & Support
• Luxury Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons

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