Product Owner - Payment Services

Job summary

The Product Owner will define and prioritize customer needs for the payouts and remittance team while partnering with Engineering. Key duties include leading scrum meetings, writing user stories, and managing end-to-end service integration flows.

Job details

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols. We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). A select number of positions require full-time in office attendance* Payment Services is looking for a self-driven Product Owner to join our team on the payouts/remittance team. As a Product Owner, you will be responsible for working with your direct peers in understanding, prioritizing, and defining the customer needs, while working as a partner of the Engineering team. You will assist with the product requirement gathering efforts and collaborate closely with the business to ensure alignment with product strategy, vision, and customer needs. You will be working with Fintech based technologies and services that have inward and outward facing clientele. What you’ll be doing: Drive investigation with Engineering for business related issues. Communicate with internal clients to understand expected user behavior, expected benefits, reporting requirements and employee user flows Provide feedback to the dev team through your own troubleshooting, testing and feedback gathering from clients, administrators, dependencies, and integrators Provide updates to clients, integrators, strategic planning, and management as required Lead the scrum team meetings Determine all sprint goals, in alignment with the project priorities provided by management Write and review business cases, use cases, and user stories with relevant acceptance criteria and boundaries Finalize Scope by gathering clarifications from clients for developers Provide recommendations and ideas for feature development and discuss them with the stakeholders Review client feature requests and provide feedback in terms of potential solutions, feature phases Investigate, understand and communicate requirements for end to end user flows, as well as end to end service integration (SaaS) flows What you’ll need to be successful: Must Haves: 3+ years’ experience in a similar role Bachelors degree or another relevant degree in a related field (business, technical) or the required minimum experience mentioned above A strong understanding of the relationship between product and engineering Proficiency in documentation and attention to detail Ability to communicate technical components with non-technical people Experience in an agile environment Nice to haves: Scrum certified QA experience Exposure to Jira Analytics and reporting experience As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees In this role you may be exposed to adult content

What you’ll do

The Product Owner will define and prioritize customer needs for the payouts and remittance team while partnering with Engineering. Key duties include leading scrum meetings, writing user stories, and managing end-to-end service integration flows.

Requirements

Candidates need 3+ years of experience in a similar role and a bachelor's degree in a business or technical field. Proficiency in agile environments and the ability to communicate technical concepts to non-technical stakeholders are required.

Listed skills

• Technical Documentation · Preferred
• Jira · Preferred
• Scrum · Preferred
• Troubleshooting · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product Ownership
• Agile Methodology
• Scrum
• Requirement Gathering
• User Story Writing
• Technical Documentation
• Stakeholder Management
• Fintech
• SaaS Integration
• Troubleshooting
• Testing
• Jira

Job areas

• Software
• Technology
• Finance & Accounting
• Management & Leadership
• Engineering