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Operations Supervisor

Oversee day-to-day operations including safety protocol compliance, operator onboarding, and client customer service. Responsibilities include dispatching units, reviewing operator paperwork, and supporting business development through project bidding.

  • On-site
  • London, ON
  • Posted Jul 13, 2026
  • 1 position

Job summary

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients. The compensation for this role will be commensurate based on education and/or experience. RESPONSIBILITIES What You'll Be Doing: * Assist with dispatching units and schedule projects on a daily basis * Communicate with clients, with a customer service focus on a daily basis * Assist with project related biddings and proposal * Support and improved business development on a daily basis * Reviewing operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs) QUALIFICATIONS What You'll Need For Success: * Education: High School Diploma or equivalent. * Previous experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet * Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals. * Valid AZ or DZ License preferred. * Supervisory experience required. * Mechanical skills preferred. * Sales experience preferred. * Computer skills and strong organizational skills required, with a preference for Oracle or similar system. * Excellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges. * Physically capable of lifting 50 pounds, standing/walking for extended periods, climbing, balancing, bending, stooping, kneeling, and working in various weather conditions. What You'll Get In Return: * Generous salary and bonus program(s) * Low-cost Medical, Dental, and Vision insurance * Retirement plan with employer matching contributions * Attractive vacation programs * Inclusive Group Life insurance * Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits * Rewarding employee referral program * Valuable employee training program(s) We Hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join the Badger team! Badger Infrastructure Solutions is the industry leader in non­-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.

What you’ll do

Oversee day-to-day operations including safety protocol compliance, operator onboarding, and client customer service. Responsibilities include dispatching units, reviewing operator paperwork, and supporting business development through project bidding.

Requirements

Requires a high school diploma, supervisory experience, and a background in industries such as trucking, underground construction, or waste management. Candidates should possess strong organizational skills, computer proficiency, and the physical ability to lift 50 pounds.

Benefits

• Salary • Bonus program • Medical insurance • Dental insurance • Vision insurance • Retirement plan with employer matching • Vacation programs • Group Life insurance • Employee Assistance Program (EAP) • Employee referral program • Employee training programs

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Dispatching
  • Customer Service
  • Bidding and Proposals
  • Business Development
  • Supervisory Experience
  • Mechanical Skills
  • Sales
  • Oracle
  • Organizational Skills
  • Interpersonal Communication
  • Safety Protocol Management
  • Onboarding and Training

Job areas

  • Management & Leadership
  • Construction
  • Logistics
  • Transportation
  • Trades

Additional details

Minimum education
High school
Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week