63-Key Holder | Part time

Be part of something bigger – Join the Bain Dépôt team! Bath Depot is a Canadian, family-owned and proudly local company specializing in bathroom, kitchen, and lighting products. With more than 400 employees and 50 stores across the country, our mission is to reinvent the home renovation shopping experience. We are currently looking for a Keyholder to join our team at our Ajax location. Are you someone with a strong sense of community who thrives in a collaborative environment and has an entrepreneurial mindset? Are you motivated by achieving sales targets and committed to providing exceptional customer service while building lasting relationships with customers? Then you may be the brand ambassador we are looking for! Why join the Bain Dépôt team? Join a dynamic environment where your passion for sales is recognized and valued. Enjoy flexible schedules tailored to your needs. Work with on-trend products that appeal to a diverse customer base. Be part of a close-knit team that values innovative ideas and individual contributions. Grow in an inclusive and diverse environment. Have the opportunity to assist customers with projects of all sizes. Take on new challenges every day and gain a variety of experiences. Benefit from exclusive employee discounts. Key Responsibilities Achieve established sales targets. Support the Store Manager with daily store operations. Provide support with internal training. Build customer loyalty by providing exceptional service. Contribute to effective product presentation and merchandising. Work closely with management. Actively participate in store operations. Qualifications 1–2 years of relevant experience in sales or team leadership. Availability to work days, evenings, and weekends. Demonstrated leadership skills. Excellent communication skills. Self-motivated, proactive, and positive attitude. Strong judgment and solution-oriented mindset. Good organizational and planning skills. High school diploma or equivalent (or currently working toward one). French required; English is an asset. To succeed in this role, you will: coach, and support the store team. Maintain high customer service standards and ensure an outstanding shopping experience. Encourage the team to achieve its sales goals. Achieve sales targets, including Sales Per Hour (SPH) and Dollars Per Transaction (DPT). Analyze sales reports and adjust strategies as needed. Build strong relationships with both team members and customers. Participate in the onboarding and integration of new employees. Ensure consistent and thorough customer follow-up. Handle store opening and closing procedures. Ensure product presentation meets company standards. Follow company policies and procedures. Manage inventory according to established processes. Perform other related duties as required. Additional Compensation Bonus Sales performance Benefits Paid time off Employee discounts and preferred rates Flexible schedules Free on-site parking Work Schedule Days, evenings, and weekends. Ready to grow in a dynamic environment with a fast-growing company? We would love to meet you!

The Key Holder is responsible for achieving sales targets, supporting store operations, and coaching the team to ensure high customer service standards. They will also manage inventory, handle store opening and closing procedures, and maintain effective product merchandising.

Candidates must have 1-2 years of relevant experience in sales or team leadership and possess excellent communication skills. A high school diploma or equivalent is required, along with the availability to work days, evenings, and weekends.

• Paid time off • Employee discounts • Preferred rates • Flexible schedules • Free on-site parking • Bonus

• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Team leadership
• Customer service
• Merchandising
• Inventory management
• Communication
• Coaching
• Problem solving
• Organization
• Planning
• Store operations
• Sales reporting
• Sales Analysis
• Retail Operations
• Time Off Management
• Solution-Oriented
• Positivity
• Self-Motivation
• Asynchronous Javascript and XML (AJAX)
• Management
• Customer Service
• Loyalty Programs
• Discounts And Allowances
• English Language
• French Language
• Leadership
• Innovation
• Inventory Management
• Renovation
• Team Leadership
• Visual Merchandising

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week