Administrator

Original job posting

The receptionist will manage front-desk operations, including answering calls, scheduling meetings, and assisting with client inquiries. Additionally, the role involves supporting accounting staff with tax return assembly, electronic filing, and general administrative record-keeping.

Job details

At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one—because the steps you take today define your tomorrow. We are looking for a Administrator to join our team—a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a dynamic team of professionals, united by a shared commitment to making a difference—for our clients, our communities, and one another. Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity. There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them. Your role: Answering calls and assisting with in-person client inquiries. Responding to general emails and forwarding inquiries appropriately. Scheduling client meeting and managing various calendars. Prepare correspondence on behalf of Principals, such as CRA correspondence and letters of engagement for clients. Provide quality control, such as reviewing, proofreading and formatting documentation on behalf of the firm. Manage client records electronically using ShareFile/DocuSign. Process client payments, issue receipts, and maintain accurate payment records. Assembly of various tax return packages, and electronic filing of corporate tax returns E-file projects such Corporate Tax Returns and Business Authorization Consent Forms with CRA. Manage firm administrative processes such as tracking of work queues and records management. Support accounting staff with miscellaneous tasks and projects as needed Distributing the office mail and arranging daily couriers. What you bring to the table: 1 - 2 years reception or administrative experience. Prior work experience in customer-facing role. Minimum education: High school or equivalency; Administrative or office management training a plus. The ability to communicate with external and internal stakeholders in a professional manner. Ability to handle sensitive information with confidentiality and discretion. Great organizational and time management skills to meet deadlines. Experience or the desire to work in a team-based environment. Comfortable working with various personalities. Proficiency in Microsoft Office applications. What's in it for you: Three weeks' annual vacation. Private extended medical coverage. Group term life insurance, accident insurance, disability insurance, travel insurance. RRSP matching. Where you'll work: Westshore Office - 218-967 Langford Parkway Job type: Full -time Your schedule: Monday to Friday, 8:30am - 5:00pm, with a one-hour unpaid lunch. In March and April, hours switch to 8:00am - 5:00pm. In July and August, hours switch to 8:30am - 4:30pm. Overtime is required during peak times. Salary: $50,000/year About Baker Tilly: When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you. Baker Tilly Victoria Ltd. is a member of Baker Tilly Canada Cooperative, which is a member of the global network of Baker Tilly International Limited. All members of Baker Tilly Canada Cooperative and Baker Tilly International Limited are separate and independent legal entities.

What you’ll do

The receptionist will manage front-desk operations, including answering calls, scheduling meetings, and assisting with client inquiries. Additionally, the role involves supporting accounting staff with tax return assembly, electronic filing, and general administrative record-keeping.

Requirements

Candidates must have 1-2 years of reception or administrative experience and a background in customer-facing roles. Proficiency in Microsoft Office and the ability to handle sensitive information with discretion are required.

Benefits

• Three weeks' annual vacation • Private extended medical coverage • Group term life insurance • Accident insurance • Disability insurance • Travel insurance • RRSP matching

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Administrative support
• Customer service
• Calendar management
• Data entry
• Electronic filing
• Microsoft Office
• Communication
• Organizational skills
• Time management
• Confidentiality
• Records management
• Tax return assembly
• Payment processing
• Citrix ShareFile
• DocuSign (Software)
• Professionalism
• Ability To Meet Deadlines
• Issuing Receipts
• Administrative Functions
• Accounting
• Auditing
• Corporate Tax
• Consulting
• Records Management
• Office Management
• Time Management
• Tax Returns
• Scheduling
• Filing

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Consulting
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks