Customer Service Rep

Prince George, BC
On-site
Posted Oct 16, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Customer Service Representative is responsible for handling customer inquiries via phone and email while managing order entry and documentation. They also assist warehouse and driver teams with paperwork to ensure efficient daily operations.

Job details

Interested in a job with Bandstra Transportation? We are a transportation and logistics company, providing dedicated LTL & TL, van and deck service across Western Canada. With more than 65 years of service, we have developed a well-known and solid reputation for providing unparalleled service to our customers. With the experience that comes from servicing everything from the largest mines and manufacturers to the smallest local business, our team is equipped to handle almost any transportation project. Our people are the key to our success! This is why we have been recognized by Trucking HR Canada as a Top Fleet Employer. From the clerk to the President, each person plays an important role in the overall supply chain, ensuring our customers receive their goods in the time frame they expect. We have a strong commitment to safety, as verified by our COR certification. We operate new equipment, which is continually maintained to the highest standard. Join our team today – apply now! JOB SUMMARY: We are currently accepting resumes for an experienced Customer Service Representative for our Prince George, BC operations. Start Date: As Soon As Possible Nature & Scope of Position The Data Entry / Customer Service Rep is responsible for handling customer requests and a variety of paperwork in order to support the daily operations. This individual is tasked with order entry, responding to customers over the phone and email, completing reports, and assisting warehouse/drivers as needed with their paperwork. This individual will interact with customers and respond to all inquiries in a courteous and efficient manner. Customer Service Rep will work in conjunction with the rest of the office team locally and in other branches to improve efficiencies. The position hours are 11:30 pm to 8:00 pm, with some overtime available. Skills & Experience * Minimum two years of data entry and office experience * Knowledge of TDG paperwork requirements an asset, but not required * Strong interpersonal skills * Proficient reading, writing and speaking English * Strong computer and presentation skills * Highly organized and able to multi-task in a fast paced environment Remunerations * Hourly wage will be based on skills and experience; and * Complete Group Health plan & RRSP plan Bandstra is always looking for talented individuals who thrive in challenging environments. If you feel that you are the right person for this job, please respond to this ad. We thank all applicants for their interest; however, only short-listed candidates will be contacted.

What you’ll do

Requirements

Candidates must have at least two years of data entry and office experience along with strong computer and organizational skills. Proficiency in English and the ability to work in a fast-paced environment are required.