Traffic Coordinator

Job summary

The Traffic Coordinator is responsible for creating and maintaining work schedules for traffic technicians while planning project timelines and deliverables. They act as a liaison between the sales and operations departments to resolve issues and provide updates to project stakeholders.

Job details

ABOUT US: Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale projects to large scale infrastructure needs. We offer a full range of roadside safety products and onsite traffic services to our customers. We treat our employees like our family and with such significant growth there is ample room for growth and professional development. POSITION OVERVIEW: As a vital member of our operations team, the Traffic Coordinator will be responsible for creating and maintaining schedules and project deliverables. This person will work closely with our Sales and Operations departments to effectively communicate with project stakeholders providing updates and resolving issues that arise. KEY RESPONSIBILITIES: * Create and maintain work schedules for traffic technicians * Plan for project timelines and deliverables and schedule technicians accordingly * Dispatch traffic technicians to work sites and trouble shoot question and issues * Interact with estimators, managers, and technicians regarding projects * Provide exceptional customer service to clients by phone, email, and in-person * Ensure safety paperwork and documentation is completed properly by technicians * Assist the estimating team in the development of work schedules for tenders and proposals * Interact with customers providing exceptional customer service by phone, email, and in-person QUALIFICATIONS: * 1-2 years of experience in a coordinator, dispatcher, or customer service environment * Exceptional customer service and interpersonal skills * Highly organized and ability to coordinate multiple projects simultaneously * Preferably, experience in traffic control or construction * Valid provincial drivers license and clean drivers abstract HOURS OF WORK: Daily schedule may vary depending upon operational needs. However, general office hours would be 7-8:00am to 5:00pm Monday through Friday although extended hours and overtime may be necessary during the busy season (May – October). Barricades and Signs is an equal opportunity employer and employs without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, or gender identity.

What you’ll do

The Traffic Coordinator is responsible for creating and maintaining work schedules for traffic technicians while planning project timelines and deliverables. They act as a liaison between the sales and operations departments to resolve issues and provide updates to project stakeholders.

Requirements

Candidates should have 1-2 years of experience in a coordinator, dispatcher, or customer service role. A valid provincial driver's license with a clean abstract is required, and experience in traffic control or construction is preferred.

Benefits

• Professional development

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Communication · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Dispatching
• Customer service
• Project coordination
• Communication
• Problem solving
• Documentation
• Traffic control
• Construction
• Organization
• Interpersonal skills
• Valid Driver's License
• Customer Service
• Sales
• Leadership
• Interpersonal Communications
• Operations
• Project Stakeholders
• Traffic Control

Job areas

• Logistics
• Construction
• Customer Service & Support
• Administrative
• Security & Safety
• Traffic Coordinator
• Traffic Technician
• Mechanical Engineering Technicians
• Traffic Technicians