Housekeeping Supervisor

Job summary

The Housekeeping Supervisor leads a team of housekeepers to ensure all rooms are guest-ready and meet company standards. They also assist with inventory management, supply purchasing, and maintaining health and safety protocols.

Job details

Housekeeping Supervisor Basecamp Resorts, Canmore About Basecamp Resorts Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Why Work for Us? * A gratuity program! * Group health benefits plan (Dental, Vision, Paramedical, and more) * Generous staff discounts at all our properties * Family and friends discount at Basecamp properties * Free access to the Everwild Nordic Spa * Discounts on food & beverage at Rhythm & Howl * Company paid staff events. * Room for advancement in our growing company * Be part of western Canada's fastest-growing hospitality brand * A hands-on people focused Basecamp culture Position Overview We require a full-time permanent Housekeeping Supervisor in Canmore that will make sure all rooms are guest ready and be a team lead with the help of the Housekeeping Manager. There will be some duties that are required to be done daily and others that only are needed on a case-by-case situation. A strong, motivated team is already in place, and we are looking for the same drive and commitment. Salary: $19.00-$20.00 per hour Full-time Permanent Shifts: 8-hour shift Key Responsibilities: * Lead a team of housekeepers with the help of the Senior Housekeeping Supervisor. * Be the point of contact for your team on days the Senior Housekeeping Supervisor is unavailable. * Assist the Senior Housekeeping Supervisor with inventory and cleaning supply purchases. * Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing. * Ensure all rooms are cared for and inspected according to standards. * Protect equipment and make sure there are no inadequacies. * Deal with reasonable complaints/ requests with professionalism and patience. * Check stocking levels of all consumables and replace when appropriate. * Adhere strictly to rules regarding health and safety and be aware of any company-related practices. * Use commercial laundry machine and dryers. Skills and Experience: * Experience as a supervisor in a previous role. * Ability to lead a team and hold strict confidentiality. * Ability to work with little supervision and maintain a high level of performance. * Customer-oriented and friendly. * Prioritization and time management skills. * Working quickly without compromising quality. Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com [careers@basecampresorts.com] to discuss your needs confidentially. 5 days a week, Monday - Sunday Full Time = 40 hours per week

What you’ll do

The Housekeeping Supervisor leads a team of housekeepers to ensure all rooms are guest-ready and meet company standards. They also assist with inventory management, supply purchasing, and maintaining health and safety protocols.

Requirements

The ideal candidate has previous supervisory experience and the ability to lead a team effectively with minimal supervision. Strong prioritization, time management, and customer-oriented skills are essential for this role.

Benefits

• Gratuity program • Group health benefits plan • Dental insurance • Vision insurance • Paramedical services • Staff discounts • Family and friends discount • Free access to the Everwild Nordic Spa • Food and beverage discounts • Company paid staff events

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Cleaning · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Housekeeping management
• Inventory management
• Cleaning
• Time management
• Prioritization
• Customer service
• Communication
• Health and safety compliance
• Problem solving
• Confidentiality
• Attention to detail
• Patience
• Energetic
• Professionalism
• Housekeeping
• Discounts And Allowances
• Mopping
• Purchasing
• Time Management
• Team Leadership
• Working Quickly

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Administrative
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers