Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Apply by
- Oct 31, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Ammo Specialist is responsible for providing legendary customer service by assisting with buying decisions and making product recommendations. They also maintain visual presentation standards, including restocking, cleaning, and organizing the sales floor.
Job details
Summary: Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions. Responsibilities: Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis Knowledge of various makes and models of firearms and scopes, and an understanding of the concepts and practices of hunting and related activities; Promote Bass Pro Shops/Cabela’s programs, including In-store surveys and In-Store Pick-Up Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle Assist in other areas of the store when business needs dictate Qualifications: One or more years’ experience in a sales or service environment is preferred High school diploma or equivalent is preferred A Restricted and Non-Restricted Possession and Acquisition License is required Ability to evaluate customers’ needs and make recommendations based on needs Ability to provide superior customer service and exceed customer’s expectations Ability to use good judgment and logic Experience in a related field or outdoor lifestyle Knowledge of Bass Pro Shops/ Cabela’s specific products is an asset Starting Pay Rate: $18.50 - $21.25 Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Benefits Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Fun work environment Competitive wages Excellent benefits Unlimited career advancement opportunities Bass Pro Cares Fund Bass Pro Shops
What you’ll do
The Ammo Specialist is responsible for providing legendary customer service by assisting with buying decisions and making product recommendations. They also maintain visual presentation standards, including restocking, cleaning, and organizing the sales floor.
Requirements
Candidates should have at least one year of sales or service experience and a high school diploma or equivalent. A Restricted and Non-Restricted Possession and Acquisition License is mandatory for this role.
Benefits
- Retail merchandise discounts
- Restaurant discounts
- Resort discounts
- Conservation attraction discounts
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund
Listed skills
- Customer service · Preferred
- Sales · Preferred
- Problem solving · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Firearm safety
- Product recommendations
- Sales
- Inventory maintenance
- Problem solving
- Communication
- Outdoor lifestyle knowledge
- Emerging Technologies
- Customer Service
- Inventory Management
- Problem Solving
- Merchandising
- Sales Management
Job areas
- Retail
- Customer Service & Support
- Sales
- Security & Safety
- Overnight Caregiver
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
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