Retail Manager - Firearms Department

Job summary

Lead department sales, customer service, and daily operations, including merchandise presentation, inventory control, pricing, and sales events. Recruit, train, schedule, coach, and evaluate Outfitters while resolving customer and team issues and ensuring compliance with company policies and applicable laws.

Job details

Summary: The Retail Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela’s retail location. The Retail Manager will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development. Responsibilities: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Meet or exceed all financial plans. Execute all sales events plans. Acts as Manager on Duty and opens / closes the store. Maintain planograms. Maintain all standards of cleanliness and safe work. Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment. Resolves customer and Outfitter issues. Carries out management functions in accordance with the Company’s policies and applicable laws. Other duties and responsibilities as assigned. Qualifications: Minimum of 3-5 years in retail management with responsibility for sales and merchandising. Ability to calculate figures and amounts such as discounts and percentages. Ability to read and analyze relevant reports and data. Ability to define problems, establish facts and draw valid conclusions. Ability to understand a variety of other financial, compliance, workplace safety and/or technical information. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from others. Ability to conduct meetings and presentations to groups. Strong interpersonal skills and ability to maintain effective working relationships with others. Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business. Must have a valid Possession and Acquisition License (P.A.L.). Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Benefits Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Fun work environment Competitive wages Excellent benefits Unlimited career advancement opportunities Bass Pro Cares Fund Bass Pro Shops

What you’ll do

Lead department sales, customer service, and daily operations, including merchandise presentation, inventory control, pricing, and sales events. Recruit, train, schedule, coach, and evaluate Outfitters while resolving customer and team issues and ensuring compliance with company policies and applicable laws.

Requirements

Requires 3–5 years of retail management experience with responsibility for sales and merchandising, along with strong interpersonal, analytical, communication, and presentation abilities. Candidates must hold a valid Possession and Acquisition License (P.A.L.) and be able to use relevant office technology and software.

Benefits

• Retail Merchandise Discounts • Restaurant Discounts • Resort Discounts • Conservation Attraction Discounts • Competitive Wages • Excellent Benefits • Career Advancement Opportunities • Bass Pro Cares Fund

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Financial Reporting · Preferred
• Sales · Preferred
• Occupational safety · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Sales
• Merchandising
• Customer Service
• Inventory Control
• Pricing
• Planogram Maintenance
• Staff Selection
• Training and Development
• Performance Management
• Scheduling
• Coaching and Motivation
• Conflict Resolution
• Financial Reporting
• Workplace Safety
• Possession and Acquisition License
• Report Writing
• Customer Relationship Management
• Business Correspondence
• Management
• Calculations
• Cleanliness
• Interpersonal Communications
• Operations
• Planogram
• Presentations
• Visual Merchandising
• Team Oriented

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Security & Safety
• Retail Department Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers