Retail Manager - Operations

Summary: The Retail Manager is accountable for growing the business and people within one or more specialized merchandise departments inside a Bass Pro Shops or Cabela’s retail location. The GSM will lead world class customer service and operational delivery by developing and engaging Outfitters daily in all facets of department operations including, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development. Responsibilities: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Meet or exceed all financial plans. Execute all sales events plans. Acts as Manager on Duty and opens / closes the store. Maintain planograms. Maintain all standards of cleanliness and safe work. Staff the departments with “service” oriented Outfitters; participates in interviewing and selection, coordinates training, reviews and evaluates team member performance, prepares weekly work schedules, coaches and motivates Outfitters to promote positive customer relations and a productive team-oriented work environment. Resolves customer and Outfitter issues. Carries out management functions in accordance with the Company’s policies and applicable laws. Other duties and responsibilities as assigned. Qualifications: Minimum of 3-5 years in retail management with responsibility for sales and merchandising. Ability to calculate figures and amounts such as discounts and percentages. Ability to read and analyze relevant reports and data. Ability to define problems, establish facts and draw valid conclusions. Ability to understand a variety of other financial, compliance, workplace safety and/or technical information. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from others. Ability to conduct meetings and presentations to groups. Strong interpersonal skills and ability to maintain effective working relationships with others. Strong knowledge of/ability to learn with various office technology and software applications which relate to a retail business. Ability to obtain a Possession and Acquisition License (P.A.L.). Equal Opportunity Employer: Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodation: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected]. Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Benefits Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Fun work environment Competitive wages Excellent benefits Unlimited career advancement opportunities Bass Pro Cares Fund Bass Pro Shops

The Retail Manager is responsible for driving business growth and leading staff within specialized merchandise departments. Key duties include overseeing daily operations, managing inventory, executing sales plans, and ensuring a high-quality customer shopping experience.

Candidates must have 3-5 years of retail management experience with a focus on sales and merchandising. Proficiency in financial reporting, data analysis, and effective team leadership is required, along with the ability to obtain a Possession and Acquisition License.

• Retail merchandise discounts • Restaurant discounts • Resort discounts • Conservation attraction discounts • Fun work environment • Competitive wages • Excellent benefits • Unlimited career advancement opportunities • Bass Pro Cares Fund

• Customer servicePreferred
• Problem solvingPreferred
• LeadershipPreferred
• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Retail management
• Merchandising
• Inventory control
• Sales enhancement
• Staff selection
• Performance management
• Customer service
• Financial planning
• Planogram maintenance
• Leadership
• Data analysis
• Business correspondence
• Interpersonal skills
• Office technology
• Problem solving
• Report Writing
• Customer Relationship Management
• Business Correspondence
• Management
• Calculations
• Cleanliness
• Customer Service
• Sales
• Interpersonal Communications
• Inventory Control
• Operations
• Planogram
• Presentations
• Retail Management
• Visual Merchandising
• Team Oriented
• Workplace Safety

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Retail Operations Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Minimum experience

2+ years

Apply by

Sep 28, 2026

Posting language

English

Working hours

40 hours per week