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Medical Office Rep

  • BC
  • On-site
  • Posted Nov 6, 2026
  • 1 position

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Employment type
Full-time
Minimum education
High school
Posting language
English

Job summary

Support the physician's office healthcare team by greeting and registering patients, collecting patient information, scheduling appointments, and responding to inquiries. Coordinate procedures and referrals, collect and post payments, assist with billing questions, verify encounter forms, and handle mail and medical records.

Job details

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions. Position Details Location: Largo, FL Status: Full Time (non-exempt) Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary) Weekend Work: None BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals. Benefits (Health, Dental, Vision) Paid time off Tuition reimbursement 401k match and additional yearly contribution Yearly performance appraisals and team award bonus Community discounts and more AND the Chance to be part of an amazing team and a great place to work! The Medical Office Rep Is Responsible For Supports the physician's office health care team Greets and signs in patients Obtains patient information Schedules patient appointments Assists with patient inquiries May arrange for other procedures Laboratory and consultations with referral doctors Collects and posts payments Assists patients with billing questions Ensures completeness of encounter form prior to patient checkout Sorts and distributes mail Copies medical records Required Education: High School or Equivalent Experience Required 6 months of healthcare Or 6 months of Customer Service Equal Opportunity Employer Veterans/Disabled

What you’ll do

Support the physician's office healthcare team by greeting and registering patients, collecting patient information, scheduling appointments, and responding to inquiries. Coordinate procedures and referrals, collect and post payments, assist with billing questions, verify encounter forms, and handle mail and medical records.

Requirements

A high school diploma or equivalent is required. Applicants must have at least six months of experience in healthcare or customer service.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • 401(k) Match
  • Additional Yearly Retirement Contribution
  • Yearly Performance Appraisals
  • Team Award Bonus
  • Community Discounts

Listed skills

  • Customer service · Preferred
  • Appointment Scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Patient Registration
  • Patient Information Collection
  • Appointment Scheduling
  • Patient Inquiry Support
  • Procedure Coordination
  • Payment Collection
  • Payment Posting
  • Billing Support
  • Medical Record Handling
  • Encounter Form Review
  • Mail Distribution

Job areas

  • Healthcare
  • Administrative
  • Customer Service & Support

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